Program Manager – Virtual Course and Alumni Programming

American Councils for International Education

. Oversee recruitment, onboarding, and ongoing support of educators and facilitators .

Posted 10/10/2026full-timeWashington, D.C. • Washington • United StatesSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing online educational content delivery, educator recruitment, and instructional support while ensuring quality assurance and compliance in program operations. Proficient in utilizing learning management platforms and data management tools to enhance participant engagement and program effectiveness.

Highest-signal resume keywords

Online Learning ManagementEducator Recruitment StrategiesProject Management SkillsVirtual Facilitation ExperienceData Analysis for Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum ImplementationInstructional DesignTeacher TrainingFacilitator DevelopmentQuality AssuranceProblem SolvingAgility with TechnologyMulti-Cohort Learning ManagementCompliance DocumentationVirtual Exchange Programming

Soft Skills

Interpersonal SkillsCultural SensitivityCommunication SkillsOrganizational SkillsInitiative

Tools & Technologies

ZoomCanvasMicrosoft Office SuiteLearning Management PlatformsData Management Tools

Industry Keywords

Education ProgrammingInternational EducationBlended LearningVirtual Learning ProgramsDonor-Funded Programs

About the role

Key responsibilities & impact

Oversee recruitment, onboarding, and ongoing support of educators and facilitators
Manage and implement online educational content delivery for the J. Christopher Stevens Digital Leaders Program
Develop and implement educator recruitment strategies
Manage course implementation logistics, facilitator assignments, cohort management, and instructional delivery timelines
Oversee quality assurance of online course delivery
Coordinate with curriculum and course development teams
Provide guidance and ongoing support to teachers and facilitators
Monitor course performance, participant engagement, and facilitator effectiveness
Troubleshoot and solve problems during course delivery cycles
Collaborate with program staff across program components
Maintain documentation of educator participation, course delivery processes, and compliance requirements
Directly supervise the Senior Program Officer, Virtual Course Development
Report regularly to the Program Director
Lead implementation of four Alumni Accelerators and alumni programming
Coordinate Alumni Accelerator operations and alumni mini-grant cycles
Aggregate and analyze participant, facilitator, industry, alumni, and program activity data for reporting
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree, preferably in education, international education, instructional design, curriculum studies, international relations, or a related field
Minimum of eight years of relevant professional experience in education programming, teacher recruitment, curriculum implementation, online learning, or international exchange programs
Experience managing educators, facilitators, or instructional teams in formal or non-formal learning environments
Professional experience with back-end management of learning management platforms; Zoom and Canvas strongly preferred
Experience with online learning platforms, virtual facilitation, or blended learning environments
Agility with a variety of technology/software tools including learning and data management
Strong project management and organizational skills with the ability to manage complex workflows
Demonstrated success facilitating virtual meetings/activities
Excellent writing, editing, and verbal communication skills
Ability to juggle multiple tasks and deadlines simultaneously
High interpersonal skills and cultural sensitivity
Capacity to work independently and as part of a team
Ability to take initiative, solve problems, and adapt in a fast-paced international program environment
Preferred: Master’s degree in education, instructional design, international education, or a related field
Preferred: Training and/or professional experience in virtual learning programs
Preferred: Experience supporting U.S. government-funded or donor-funded international education programs
Preferred: Experience in teacher training, instructional coaching, or facilitator development
Preferred: Familiarity with virtual exchange or intercultural education programming
Preferred: Professional experience with Microsoft Office Suite
Preferred: Experience managing large-scale online courses or multi-cohort learning programs
Ability and willingness to travel if needed

Benefits

Comp & perks

Healthcare benefits
Hybrid schedule with office and work-from-home days
Reasonable accommodations for individuals with disabilities