Lead Field Service Engineer

American Crane and Equipment Corporation

. Design, build, and continuously improve structured training programs covering electrical fundamentals, industrial controls, PLC systems, motor controls, and troubleshooting .

Posted 10/28/2026full-timeDouglassville • Pennsylvania • United StatesSenior💰 $30 - $42 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and delivering structured training programs in electrical fundamentals and industrial controls, with a strong emphasis on safety protocols and technician competency evaluation. Proficient in translating technical documentation into instructional content and mentoring technicians to enhance their skills and knowledge.

Highest-signal resume keywords

Structured Training DevelopmentPLC-Based Control Systems TroubleshootingElectrical Safety Compliance (NFPA 70E)Technical Instruction and MentoringElectrical Diagnostic Equipment Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electrical FundamentalsIndustrial ControlsPLC SystemsMotor ControlsElectrical Schematics InterpretationTechnical DocumentationTraining Record MaintenanceElectrical Safety TrainingTroubleshooting ProceduresCurriculum Development

Soft Skills

MentoringCommunicationAdaptabilityFeedback ProvisionProblem-Solving

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft OutlookMultimetersClamp MetersInsulation TestersLearning Management Systems

Certifications & Qualifications

High School Diploma or GEDValid Driver's LicenseREAL ID-Compliant Driver's License or U.S. Passport

Industry Keywords

Electrical SafetyLockout/TagoutArc-Flash ProtectionIndustrial AutomationAllen-Bradley PLCSiemens PLCIndustrial Ethernet NetworksMotion-Control SystemsServo TechnologyTechnical Training

Tech Stack

Tools & technologies

Flash

About the role

Key responsibilities & impact

Design, build, and continuously improve structured training programs covering electrical fundamentals, industrial controls, PLC systems, motor controls, and troubleshooting
Create lesson plans, technical presentations, hands-on exercises, practical assessments, and training reference materials
Establish structured learning pathways for progressively developing technician knowledge and capability
Translate engineering documentation, OEM materials, and technical specifications into practical instructional content
Deliver classroom, shop-based, and field-based technical instruction
Demonstrate electrical equipment, control systems, diagnostic methods, and troubleshooting procedures
Explain PLC logic, motor controls, and industrial electrical systems using practical examples
Adjust instruction to technicians' backgrounds and experience levels
Mentor developing technicians, provide feedback, identify growth areas, and evaluate technical understanding
Reinforce electrical safety requirements, including NFPA 70E, lockout/tagout, arc-flash hazards, PPE, and safe electrical test-equipment use
Support electrical safety qualification training and evaluate and document technician competency
Maintain technician training records, qualification statuses, refresher schedules, training matrices, checklists, schedules, and competency documentation
Identify overdue, incomplete, or expiring training requirements and flag them to leadership
Serve as a technical resource for field service technicians and leadership
Participate in field visits to observe performance, provide on-site instruction, and reinforce best practices
Investigate recurring technical issues to identify training-gap root causes
Coordinate with Engineering and OEMs to clarify technical information and incorporate equipment changes into training
Develop or restructure core electrical and controls training modules
Present training roadmaps and gap analyses to Field Service leadership
Establish repeatable qualification processes and improve training quality, documentation, and technician readiness

Requirements

What you’ll need

High school diploma or GED
3+ years of hands-on industrial electrical or controls experience
Demonstrated experience explaining technical information through instruction, mentoring, safety talks, or technician onboarding
Ability to independently develop structured training, onboarding programs, procedures, or standardized work processes
Experience documenting and maintaining technical training or workforce qualification records
Experience troubleshooting PLC-based control systems and industrial motor-control equipment
Ability to read, interpret, and explain electrical schematics, wiring diagrams, and control panel layouts
Working knowledge of NFPA 70E, lockout/tagout, arc-flash protection, and electrical hazard identification
Proficiency with electrical diagnostic equipment, including multimeters, clamp meters, and insulation testers
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
Valid driver's license
Authorization to work in the United States without current or future employer sponsorship
Ability to verify identity and employment authorization under Form I-9
Eligibility to access technology governed by U.S. export control laws, including 10 C.F.R. Part 810, EAR, and/or ITAR, where applicable
Willingness to undergo a background check
Willingness to undergo pre-employment and randomized drug screening
Ability and willingness to travel approximately 10–20%
Willingness to complete electrical safety training and develop required technical qualifications
Ability to safely lift and move tools, equipment, and training materials weighing up to 50 pounds
Ability to climb ladders, stairs, and access industrial equipment
Ability to work at heights or on elevated platforms when appropriately trained and authorized
Ability to perform essential job functions with or without reasonable accommodation
Valid REAL ID-compliant driver's license or valid U.S. Passport
Preferred: Associate's or bachelor's degree, technical diploma, or military technical training in electrical, electronics, or industrial automation
Preferred: Prior experience as a technical instructor or trainer
Preferred: Experience developing technical curricula or apprenticeship programs
Preferred: Familiarity with Allen-Bradley and Siemens PLC platforms
Preferred: Experience with industrial Ethernet networks, motion-control systems, and servo technology
Preferred: Experience with learning management systems, with ADP preferred

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Company-paid life insurance and disability coverage
Tuition reimbursement and professional development support
Competitive hourly compensation based on experience and qualifications
Opportunity to shape a training program from the ground up and leave a lasting mark on the service organization
Flexible spending and health savings accounts
Retirement savings plans
Comprehensive benefit programs and services, subject to eligibility and applicable requirements