Administrative Assistant – Senior

American Electric Power

. Perform administrative support duties within the assigned organizational unit .

Posted 10/13/2026full-timeChillicothe • Ohio • United StatesSenior💰 $22 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in administrative support, including document processing, data entry, and effective communication. Capable of operating office equipment and maintaining confidentiality while assisting customers and coworkers.

Highest-signal resume keywords

Administrative Office ProceduresEffective Oral And Written CommunicationData Organization And ProcessingOffice Equipment OperationAnalytical And Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ProcessingData EntryCalculationsInformation RetrievalOffice ProceduresConfidentiality ManagementElectronic Mail CommunicationReport CompilationTelephone CommunicationCustomer Assistance

Soft Skills

MaturityDiscretionTactJudgmentInitiative

Tools & Technologies

Office-Oriented Software ProductsElectronic Office EquipmentTypewriter

Certifications & Qualifications

High School DiplomaGED

About the role

Key responsibilities & impact

Perform administrative support duties within the assigned organizational unit
Perform basic, routine administrative duties under immediate supervision
Assist with document processing
Compile special reports and request information from other areas
File and retrieve hard-copy and electronic information
Answer telephone calls, take and accurately record messages
Communicate via electronic mail
Receive and distribute incoming and outgoing mail
Enter data, perform calculations, and retrieve information using computer or typewriter
Operate electronic and mechanical office equipment
Assist coworkers with assignments to maintain department productivity
Answer customer questions and refer issues when appropriate
Learn department functions and employee responsibilities to assist customers

Requirements

What you’ll need

High school diploma or GED required
For SG 03: six-nine months of post-high-school experience in administrative office procedures, practices, and equipment is desirable
For SG 04: 3-4 years of related administrative experience is desirable
Ability to organize data and processes
Effective oral and written communication
Analytical and problem-solving skills
Proficiency with computers and office-oriented software products
Ability to follow written and verbal instructions
Ability to operate office equipment
Ability to handle confidentiality, maturity, discretion, tact, judgment, and initiative for senior-level work

Benefits

Comp & perks

Comprehensive benefits package supporting employees’ overall well-being
Competitive compensation
Equal Employment Opportunity protections
Educational assistance
Company-sponsored training programs
Social and recreational programs