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Customer Design Technician – Senior
American Electric Power. Perform intermediate-level technical work related to planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment and facilities .
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Perform intermediate-level technical work related to planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment and facilities
- Assist employees with defined portions of routine problems
- Perform work activities as assigned and coached by higher-level employees
- Plan work in accordance with AEP standard planning practices
- Prioritize routine work to meet company demands
- Maintain accurate records
- Apply technical knowledge and experience to resolve assigned-work problems
- Identify opportunities to improve processes and increase job knowledge and technical skills
- Seek out, compile, analyze, and interpret information needed to perform work and solve problems
- Communicate with internal and external customers
- Assist with preparation of technical reports and papers
- Develop decision-making skills and understanding of local organizational-unit roles and responsibilities
- Patrol distribution power lines to determine damage where required
- Clear brush for walking and staking in survey work where required
Requirements
What you’ll need- Customer Design Technician Assoc.: high school diploma or equivalent plus 2 years of related utility industry work experience, or an associate degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields
- Customer Design Technician: associate degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields plus 2 years of related utility industry work experience, or a high school diploma or equivalent and 4 years of related utility industry work experience
- Customer Design Technician Sr.: associate degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields with a minimum of 4 years of related utility industry work experience, or high school diploma or GED with a minimum of 6 years of related utility industry work experience, including work activities and projects requiring technical engineering knowledge
- Valid Driver's License
- Technical knowledge of engineering technology and relevant standards, codes, and regulations
- Knowledge of pertinent equipment, materials, systems, and business processes
- Basic computer literacy, knowledge, and skills
- Ability to communicate effectively orally and in writing with internal and external customers
- Ability to maintain accurate records and analyze and interpret information
- Ability to walk rights-of-way over various terrain in adverse conditions in some locations or territories
- Ability to carry and handle telescopic measuring sticks and switching sticks weighing 11 pounds
- May be required to use a brush axe or machete to clear brush for walking and staking in survey work
Benefits
Comp & perks- Comprehensive benefits package supporting and enhancing employees' overall well-being
- Compensation
- Benefits
- Company-sponsored training programs
- Educational assistance
- Social and recreational programs
- Equal employment opportunity