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American Electric Power

Distribution Line Coordinator – Principal

American Electric Power

. Investigate damage complaints and prepare reports detailing findings and recommendations .

Posted 11/5/2026full-timeSouth Bend • United StatesLead💰 $74,551 - $93,189 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in investigating damage complaints, preparing detailed reports, and coordinating distribution line training. Proficient in supporting safety and health programs while assisting line crews with work area protection.

Highest-signal resume keywords
Damage Complaint InvestigationDistribution Line Training CoordinationTool Inspection and TestingSafety and Health Program SupportDistribution Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Report PreparationDistribution Engineering ExperienceComplaint ResolutionEquipment ProcurementWork Area Protection Assistance
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Distribution LineAccident PreventionSafety ProgramsService QualityGround Worker Assistance

About the role

Key responsibilities & impact
  • Investigate damage complaints and prepare reports detailing findings and recommendations
  • Address complaints involving service quality, high or low voltage, and landscape damage caused by company equipment or personnel
  • Assist with pre-checking jobs and customer contacts
  • Work with stores, distribution crews, and applicable supervision to secure and provide necessary tools and equipment
  • Support and coordinate technical training with technical trainers
  • Conduct distribution line training as needed
  • Inspect and test distribution line tools and equipment
  • Promote and enforce the Company's Accident Prevention, Safety and Health Programs
  • Assist line crews on jobs with work area protection and ground worker assistance
  • Support service restoration activities
  • Perform other assigned duties and responsibilities

Requirements

What you’ll need
  • High School Diploma or GED
  • Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience
  • Good working knowledge of distribution operations activities
  • Ability to investigate damage complaints and prepare reports
  • Ability to coordinate distribution line training
  • Ability to procure, inspect, and test tools and equipment
  • Ability to support safety, health, and accident prevention programs
  • Ability to assist line crews with work area protection and ground worker assistance

Benefits

Comp & perks
  • Comprehensive benefits package supporting employee well-being
  • Competitive compensation
  • Company-sponsored training programs
  • Educational assistance
  • Social and recreational programs