Enterprise Observability Engineer

American Electric Power

. Administer and support Dynatrace production, non-production, and laboratory environments .

Posted 10/13/2026full-timeUnited StatesSeniorLead💰 $116,255 - $151,133 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Dynatrace administration and enterprise observability solutions, with a strong focus on monitoring automation, application performance analysis, and compliance with cybersecurity standards. Proficient in integrating monitoring tools and developing dashboards to enhance service visibility and operational efficiency.

Highest-signal resume keywords

Dynatrace AdministrationEnterprise Observability SolutionsMonitoring AutomationServiceNow IntegrationsApplication Performance Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dynatrace Extensions 2.0OneAgentActiveGateRUMSynthetic MonitoringPowerShellPythonSQLDatabase Performance MonitoringMonitoring Automation

Soft Skills

Customer ServiceStakeholder ManagementCommunicationProblem SolvingLeadership

Tools & Technologies

SolarWinds NPMServiceNowAWSAzureVMwareOpenShiftKubernetesSNMPSyslogLDAP

Industry Keywords

Cybersecurity ComplianceOperational DocumentationEvent CorrelationRoot Cause AnalysisChange Management

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityDNSKubernetesLinuxOpenShiftOraclePostgresPythonServiceNowSQLVMware

About the role

Key responsibilities & impact

Administer and support Dynatrace production, non-production, and laboratory environments
Design and implement enterprise observability solutions for critical business applications
Lead onboarding of new applications into Dynatrace
Develop enterprise monitoring standards, dashboards, alerts, and health models
Improve observability maturity, proactive detection, prevention strategies, service visibility, and monitoring data quality
Deploy and administer OneAgent technologies and support ActiveGate infrastructure
Configure RUM and Synthetic Monitoring
Analyze application performance issues and bottlenecks; support distributed tracing and service flow analysis
Consult with application owners on monitoring best practices
Develop Dynatrace Extensions 2.0 and custom monitoring for applications, databases, and infrastructure
Automate monitoring deployments and onboarding processes; develop self-service monitoring capabilities
Support Dynatrace, SolarWinds, and ServiceNow integrations, event correlation, ticket automation, and CMDB alignment
Administer SolarWinds NPM and support SolarWinds NCM, device onboarding, discovery, SNMP monitoring, dashboards, reporting, upgrades, and maintenance
Participate in major incidents and war rooms; perform root cause analysis and implement monitoring improvements
Serve as technical escalation point for monitoring-related issues
Support NERC CIP and cybersecurity compliance, audits, evidence collection, operational documentation, and CAB/change management processes
Partner with application owners, cloud teams, infrastructure engineering, cybersecurity, operations, and business stakeholders

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field
5+ years supporting enterprise monitoring, observability, or performance management solutions
3+ years of hands-on Dynatrace administration and engineering
Experience onboarding enterprise applications into monitoring platforms
Experience supporting large-scale application and infrastructure environments
Experience with ServiceNow integrations and enterprise operational processes
Experience with monitoring automation and scripting technologies
Working knowledge of SolarWinds NPM and enterprise network monitoring concepts
Experience supporting mission-critical production environments
10 years of relevant work experience is required; an equivalent combination of education and experience may be considered
Dynatrace administration, SaaS/Managed, OneAgent, ActiveGate, RUM, Synthetic Monitoring, APM, Dynatrace Extensions 2.0, Davis AI, Service Flow Analysis, Enterprise Observability, End User Experience Monitoring, Business Service Monitoring, dashboard development, alert engineering, and event correlation
Dynatrace, SolarWinds NPM/NCM/Network Insight, and ServiceNow Event Management
AWS, Azure, VMware, OpenShift, Kubernetes, container, hybrid cloud, and SaaS monitoring
Windows Server and Linux administration; VMware, DNS, load balancers, SSL/TLS, Active Directory, enterprise authentication, and network infrastructure fundamentals
Oracle, SQL Server, PostgreSQL, database performance monitoring, and database connectivity troubleshooting
PowerShell, Python, Bash, REST APIs, JSON, XML, SQL, monitoring automation, and infrastructure automation
ServiceNow, CMDB integrations, REST APIs, webhooks, SNMP, Syslog, SAML, OAuth, and LDAP
Strong customer service, stakeholder management, communication, troubleshooting, problem solving, organizational, prioritization, mentoring, and leadership skills

Benefits

Comp & perks

Base salary
Annual bonus
Long-term incentive
401(k) match
AEP Pension
Comprehensive benefits package designed to support and enhance the overall well-being of employees.