Senior Customer Design Technician

American Electric Power

. Perform intermediate-level technical work related to planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment and facilities .

Posted 10/9/2026full-timeLima • Ohio • United StatesSenior💰 $32 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates technical knowledge in planning, engineering, and maintenance of utility equipment and facilities, with a strong focus on problem-solving and process improvement. Capable of effective communication with customers and internal teams while maintaining accurate records and adhering to industry standards.

Highest-signal resume keywords

Electrical Engineering TechnologyUtility Industry Work ExperienceTechnical Report PreparationProblem-Solving SkillsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical AnalysisDesign EngineeringConstruction MaintenanceData CompilationProcess ImprovementTechnical Problem ResolutionSurvey WorkEquipment OperationPlanning PracticesTechnical Knowledge Application

Soft Skills

Effective Oral CommunicationEffective Written CommunicationDecision-Making Skills

Tools & Technologies

Telescopic Measuring SticksSwitching SticksBrush AxeMachete

Certifications & Qualifications

Valid Driver's License

Industry Keywords

StandardsCodesRegulationsBusiness ProcessesUtility Industry

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Perform intermediate-level technical work related to planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment and facilities
Assist with defined portions of routine technical problems
Perform assigned work under the coaching of higher-level employees
Plan work according to AEP standard planning practices
Prioritize routine work to meet company demands
Maintain accurate records
Apply technical knowledge to resolve problems
Identify process-improvement opportunities and develop technical skills
Compile, analyze, and interpret information needed to perform work and solve problems
Communicate with internal and external customers
Assist in preparing technical reports and papers
Develop decision-making skills and understanding of local organizational responsibilities
Patrol distribution power lines to determine damage where required
Perform survey-related brush clearing and staking work where required

Requirements

What you’ll need

Associate degree in Electrical/Electronic/Civil/Mechanical Engineering Technology or related fields, or high school diploma/GED with the required related utility industry work experience
Customer Design Technician Associate: high school diploma or equivalent plus 2 years of related utility industry work experience, or an associate degree in a related engineering technology field
Customer Design Technician: associate degree plus 2 years of related utility industry work experience, or high school diploma/equivalent plus 4 years of related utility industry work experience
Customer Design Technician Senior: associate degree plus minimum 4 years of related utility industry work experience, or high school diploma/GED plus minimum 6 years of related utility industry work experience, including technical engineering projects
Valid Driver's License
Knowledge of standards, codes, regulations, equipment, materials, systems, and business processes
Basic computer literacy, knowledge, and skills
Ability to communicate effectively orally and in writing
Ability to walk rights-of-way over various terrain in adverse conditions in some locations
Ability to carry and handle telescopic measuring sticks and switching sticks weighing 11 pounds
May need to use a brush axe or machete for clearing brush and survey work

Benefits

Comp & perks

Comprehensive benefits package
Competitive compensation
Company-sponsored training programs
Educational assistance
Social and recreational programs
Equal employment opportunity benefits and privileges