Senior Tech Business Analyst

American Electric Power

. Collaborate with technology team members and business partners to deliver reliable technology solutions using AEP technology standards, architectures and best practices.

Posted 11/4/2026full-timeUnited StatesSenior💰 $87,633 - $109,543 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, project management, and technology solution delivery, with a strong focus on Governance, Risk, and Compliance (GRC) applications. Proficient in stakeholder engagement, process improvement, and utilizing various tools and frameworks to optimize portfolio performance.

Highest-signal resume keywords

Business Analysis TechniquesGovernance, Risk, And Compliance (GRC)Archer Platform AdministrationAgile And Waterfall FrameworksSQL And Data Modeling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisRequirements GatheringData ModelingProcess MappingSQLHTMLJavaScriptC#REST APIsTest Case Creation

Soft Skills

Strong Communication SkillsCollaborationMentoring

Tools & Technologies

ArcherServiceNowJiraMicrosoft 365VisioMicrosoft Project

Industry Keywords

Integrated Risk ManagementRegulatory ComplianceBusiness Continuity ManagementEnterprise ResilienceNERC Reliability Assurance

Tech Stack

Tools & technologies

JavaScriptServiceNowSQL

About the role

Key responsibilities & impact

Collaborate with technology team members and business partners to deliver reliable technology solutions using AEP technology standards, architectures and best practices.
Perform intermediate to advanced business and project analysis for medium to large projects.
Understand stakeholder needs and participate in business case and project scope formation.
Enhance and maintain processes and workflows for functions and business processes within the Archer GRC platform.
Resolve platform and end-user issues; perform administration and access-control tasks including data imports, group and role creation, and user assignment.
Debug performance issues.
Apply business analysis techniques including use case modeling, data modeling, and process mapping.
Collaborate with business and technical teams to learn new domains.
Create analysis work plans and estimates.
Conduct requirements-elicitation workshops and create documentation.
Establish business capabilities and organize and refine assets.
Use querying tools and relational databases to support analysis.
Translate business requirements into conceptual, logical, and physical data models and system configuration.
Participate in process redesign and support, including troubleshooting, research, user-question response, and process improvement.
Monitor expenditures, assets, and resources to meet organizational objectives and compliance.
Manage the lifecycle of information technology investments and portfolio planning for a department.
Advise IT and business leaders during strategic planning.
Develop, prioritize, and execute technology and business portfolio plans.
Analyze portfolio performance and recommend investment-mix changes.
Identify opportunities to optimize portfolio performance, reduce cost of ownership, and provide competitive advantage.
May provide training, mentoring, and work direction to team members.

Requirements

What you’ll need

Bachelor's degree in computer science, information systems, business or related field of study; or Associate's degree in computer science or related field of study with 2 years of relevant work experience; or High school diploma/GED with 4 years of relevant work experience.
In addition to any experience required above, 5 years of relevant work experience is required.
Strong Communication Skills.
Working knowledge of Waterfall and Agile frameworks.
Hands-on experience with detailed requirements gathering and the development of technology solutions.
General understanding and awareness of integrated risk management/Governance, Risk, and Compliance (GRC) applications, including RSA Archer.
Experience with Archer or similar IRM/GRC platforms such as Archer Evolv, AssurX ECOS, Workiva, ServiceNow, Karta, NovaSync, Riskconnect, SigmaFlow or Fusion.
Experience working with stakeholders in risk management, regulatory compliance, business continuity management, enterprise resilience, security, and enterprise NERC reliability assurance.
Experience engaging with multiple lines of business owners supporting multiple applications.
Experience with internal business processes including financial management, forecasting, estimating, CITO governance, and incident resolution.
Experience with updating or configuring user-submitted service requests such as notifications, data imports, reports and dashboards.
Experience as a test lead including creation of test cases, coordination of user acceptance testing and test execution.
Experience collaborating with tech leads and end-users, as well as participating in peer testing processes.
Advanced knowledge and understanding of ServiceNow, Jira, Microsoft 365, Visio, and Microsoft Project.
Experience with administration of configurable web-based platforms.
Experience with HTML, JavaScript, SQL, C#, and REST APIs.

Benefits

Comp & perks

Annual bonus
Long-term incentive
401(k) match
AEP Pension
Comprehensive benefits package designed to support and enhance the overall well-being of employees.
Base salary