Workday Product and Configuration Lead

American Electric Power

. Serve as the senior functional and configuration lead for Workday HCM across multiple modules.

Posted 11/4/2026full-timeUnited StatesSenior💰 $116,255 - $151,133 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in Workday HCM configuration and application support, with a strong focus on translating business requirements into scalable solutions. Proven ability to lead complex solution design, mentor team members, and ensure compliance with HR data privacy and security standards.

Highest-signal resume keywords

Workday HCM ConfigurationSolution Design LeadershipHR Process KnowledgeAnalytical ThinkingConsultative Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workday ConfigurationBusiness Process DesignCalculated FieldsReportingTestingRoot-Cause AnalysisIntegrationsSecurity ConsiderationsData ManagementFeature Adoption

Soft Skills

MentoringFacilitationNegotiationExpectation SettingTroubleshooting

Tools & Technologies

WorkdayHRISEIBsDashboardsOperational Analytics

Certifications & Qualifications

Workday Pro AccreditationWorkday Certification

Industry Keywords

HR TechnologyData PrivacyComplianceAuditStakeholder Engagement

About the role

Key responsibilities & impact

Serve as the senior functional and configuration lead for Workday HCM across multiple modules.
Partner with HR process owners, subject matter experts, employees, managers and stakeholders to understand business problems and desired outcomes.
Facilitate design discussions covering options, trade-offs, risks and downstream impacts.
Translate business requirements into scalable Workday configurations, including business processes, condition rules, validations, notifications, security considerations, calculated fields and reports.
Lead solution design, configuration, prototyping, testing, deployment and post-production evaluation for enhancements, releases and projects.
Assess impacts across HR processes, security, integrations, reporting, payroll, finance, data, controls and downstream systems.
Provide senior-level troubleshooting and root-cause analysis for complex production issues.
Lead Workday release review and feature evaluation, recommending adoption decisions and coordinating impact assessments.
Advise on Workday capabilities, process simplification, employee and manager experience, controls and automation.
Develop and maintain reports, calculated fields and operational analytics.
Create and maintain design documentation, configuration standards, decision records, testing evidence and support materials.
Partner with the HR Information Systems Manager to organize work, guide the team, review designs and resolve escalated issues.
Mentor and coach less-experienced HRIS team members without direct people-management responsibility.
Continuously expand and share Workday expertise.
Protect HR data and ensure compliance with privacy, security, records-management, audit and company requirements.

Requirements

What you’ll need

Bachelor’s degree in human resources, business, information systems, computer science or a related field; or an equivalent combination of education and relevant experience.
Seven years of progressively responsible HRIS, Workday or HR technology experience.
At least five years of hands-on Workday HCM configuration and application support experience.
Experience leading complex solution design and partnering directly with HR or business stakeholders.
Demonstrated Workday functional and configuration expertise across multiple HCM areas.
Strong knowledge of HR processes and data.
Experience designing and configuring Workday business processes, condition rules, validations, notifications, calculated fields, reports and related functional components.
Ability to explain business process, user experience and system design implications.
Consultative communication skills, including discovery, facilitation, negotiation and expectation setting.
Strong analytical thinking, troubleshooting and root-cause analysis skills.
Ability to lead through influence, mentor peers and establish credibility with technical teams, HR professionals and business leaders.
Ability to manage competing priorities while maintaining design quality, documentation and follow-through.
High standards for data accuracy, system controls, confidentiality and sustainable solution design.
Deep configuration experience in several Workday HCM areas (preferred).
Workday Pro accreditation or Workday certification in one or more HCM functional areas (preferred).
Experience with Workday release management, feature adoption, tenant management, regression testing and production support (preferred).
Experience with Workday reporting, calculated fields, dashboards and report design (preferred).
Working knowledge of Workday security, integrations, EIBs, data conversion and downstream impact analysis (preferred).
Experience supporting a large, complex or regulated organization (preferred).
Experience leading design authorities, configuration reviews, communities of practice or similar mechanisms (preferred).

Benefits

Comp & perks

Annual bonus
401K match
AEP Pension
Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.