Associate Technical Engineer

American Family Insurance

. Assist with the development and support of API Management and Developer Enablement platforms .

Posted 11/12/2026full-timeUnited StatesJuniorMid-Level💰 $79,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in API Management and Developer Enablement, with a strong foundation in CI/CD automation, system administration, and technical documentation. Capable of collaborating across teams to enhance developer experience and support operational readiness.

Highest-signal resume keywords

API ManagementCI/CD AutomationTechnical DocumentationSystem AdministrationScripting Languages

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

API DevelopmentCI/CD AutomationSystem AdministrationNetwork ManagementScriptingSoftware Engineering PrinciplesInfrastructure TechnologiesApplication Development MethodologiesMonitoringTroubleshooting

Soft Skills

Customer-Driven SolutionsCollaborationProblem-SolvingTechnical Guidance

Tools & Technologies

API GatewaysDeveloper PortalsMonitoring ToolsObservability Tools

Industry Keywords

API GovernanceLifecycle ManagementDeveloper OnboardingContinuous ImprovementTechnical Standards

Tech Stack

Tools & technologies

CloudDNSFirewallsJavaPerlPython

About the role

Key responsibilities & impact

Assist with the development and support of API Management and Developer Enablement platforms
Support API gateways, developer portals, catalogs, and related tools
Contribute to CI/CD automation, deployments, integrations, and self-service capabilities
Participate in platform testing, enhancements, and reusable engineering solutions
Troubleshoot issues affecting APIs, developer tools, pipelines, and platform services
Support monitoring, observability, and operational readiness
Collaborate across engineering, cloud, and security teams to improve developer experience
Create and maintain technical documentation, standards, onboarding materials, and templates
Assist with technology evaluations, proof of concepts, and continuous improvement efforts
Monitor platform metrics related to reliability, adoption, performance, and productivity
Support API governance, lifecycle management, and developer onboarding
Develop automation that improves efficiency and reduces manual effort
Learn the fundamentals of API Management and Developer Platform engineering
Support internal development teams through automation, documentation, and technical guidance

Requirements

What you’ll need

Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Technology, or a related technical discipline required
Demonstrated experience providing customer-driven solutions, support, or service
Basic knowledge of system/software design and deployment
Basic understanding of software engineering and computer science principles
Basic knowledge of IT disciplines, including development, testing, configuration, deployment, and monitoring
Basic understanding of infrastructure technologies and application development methodologies
Basic experience with system administration, including configuration, installation, patching, and server maintenance
Basic experience with network management, including firewalls, proxies, IP management, routing, and DNS
Limited experience supporting integrations and communication protocols across applications, databases, and technology platforms
Basic knowledge of scripting or programming languages such as PowerShell, Shell, Perl, Java, or Python
Offer contingent on applicable background checks
Offer contingent on signing a non-disclosure agreement
Sponsorship will not be considered unless specified in the posting
Ability to work at least 10 days per month from the Madison, WI or Boston, MA offices

Benefits

Comp & perks

Relocation support for eligible candidates
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
New Employee Orientation during the first week