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Lead Application Development Engineer
American Family Insurance. Provide technical leadership for the Guidewire Commercial Lines PolicyCenter platform .
Tech Stack
Tools & technologiesCloudGuidewireSDLC
About the role
Key responsibilities & impact- Provide technical leadership for the Guidewire Commercial Lines PolicyCenter platform
- Lead solution design, technical reviews, and engineering decision-making
- Partner with architects, product teams, engineering leaders, and business stakeholders
- Drive platform reliability, resiliency, performance, maintainability, and operational excellence
- Lead root cause analysis and resolve complex production issues
- Drive opportunities to reduce technical debt and improve platform health and supportability
- Establish and promote engineering standards, development best practices, and quality expectations
- Mentor and coach engineers through design reviews, knowledge sharing, and technical guidance
- Evaluate emerging technologies, automation, and AI-assisted development opportunities
- Lead platform modernization initiatives focused on scalability, resiliency, maintainability, automation, and sustainability
- Collaborate across teams on system dependencies, integration requirements, risks, and technology impacts
- Support estimation, planning, and technical execution for complex initiatives and platform enhancements
- Report to the Senior Manager Engineering
Requirements
What you’ll need- Demonstrated experience providing customer-driven solutions, support, or service
- Demonstrated experience analyzing and understanding complex software systems
- Demonstrated experience communicating technical information
- Demonstrated experience developing solution-delivery and design approaches and solutions for customers
- Demonstrated experience developing complex software/systems using one or more programming languages
- Demonstrated experience analyzing and estimating project size and work efforts for software solutions
- Demonstrated experience providing technical guidance and leadership to less experienced staff
- Extensive knowledge of software development and design standards and methodologies
- Extensive knowledge of infrastructure technologies, operating systems, and interconnectivity between infrastructure platforms and software tools
- Extensive knowledge of systems development life cycle (SDLC)
- Solid knowledge of application architecture and design alternatives
- Solid knowledge of integration and migration strategies and technologies
- Experience in software engineering, application development, or platform engineering supporting complex enterprise applications
- Experience with Guidewire PolicyCenter strongly preferred
- Knowledge of Guidewire BillingCenter, ClaimCenter, integrations, and modernization initiatives
- Experience supporting business-critical applications requiring high availability, reliability, and operational excellence
- Strong analytical, troubleshooting, problem-solving, and decision-making skills
- Ability to influence technical direction and collaborate across architecture, engineering, product, and business teams
- Experience leading technical design discussions, architecture reviews, and solution planning efforts
- Experience improving application performance, resiliency, reliability, and operational effectiveness
- Experience performing root cause analysis and resolving complex production issues
- Familiarity with cloud technologies, automation, observability tools, and modern engineering practices
- Interest in emerging technologies, including AI-assisted engineering and intelligent automation
- Role is not eligible for sponsorship
- Ability to work a minimum of 10 days per month from the Madison, WI or Boston, MA offices
- Availability for up to 10% travel
- Successful applicable background checks
- Signing a non-disclosure agreement
Benefits
Comp & perks- Relocation assistance may be available
- Relocation support for eligible candidates
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
- New Employee Orientation and onboarding support