Lead Community Engagement Strategist

American Family Insurance

. Lead execution of the Community Engagement pillar of the Sustainable Business Framework .

Posted 10/7/2026full-timeUnited StatesSenior💰 $113,000 - $194,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing community engagement strategies that align with business objectives, leveraging research and data to inform decision-making. Proven ability to cultivate partnerships and lead cross-functional initiatives that drive social impact and community resilience.

Highest-signal resume keywords

Community Engagement StrategyCross-Functional Initiative LeadershipResearch and Data AnalysisStakeholder Relationship ManagementExecutive Presentation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Strategy DevelopmentQuantitative and Qualitative Data InterpretationKPI ManagementTrend AnalysisPartnership Strategy Development

Soft Skills

Influencing Without AuthorityCollaborationCommunication

Industry Keywords

SustainabilityCorporate ResponsibilityNonprofit PartnershipsSocial ImpactESGCommunity DevelopmentDisaster RecoveryClimate ResiliencePublic Affairs

About the role

Key responsibilities & impact

Lead execution of the Community Engagement pillar of the Sustainable Business Framework
Develop and maintain multi-year strategic roadmaps, priorities, and business cases for community-focused initiatives
Identify intersections between community needs, customer challenges, and enterprise objectives
Translate research, benchmarking, stakeholder insights, and trend analysis into recommendations for leadership
Cultivate relationships with nonprofit organizations, industry associations, academic institutions, and community stakeholders
Evaluate partnership opportunities advancing community resilience, housing accessibility, and future customer needs
Develop partnership strategies combining enterprise capabilities with philanthropic and community investments
Represent American Family in external collaborations and industry conversations
Lead initiatives supporting customer and community resilience, including climate adaptation and disaster recovery
Research emerging risks, trends, and opportunities affecting future community and customer needs
Evaluate innovative approaches creating community impact and business value
Establish and manage KPIs for community engagement outcomes and strategic progress
Monitor, analyze, and communicate performance metrics to internal stakeholders
Develop executive presentations, strategic recommendations, and annual reporting
Lead Community Engagement Council activities and facilitate stakeholder collaboration
Conduct stakeholder interviews, needs assessments, and cross-functional workshops
Influence without direct authority to advance complex cross-functional initiatives

Requirements

What you’ll need

Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience conducting research and interpreting quantitative and qualitative data
Demonstrated experience developing business strategy by working directly with executive and senior management as either an internal or external management consultant
Demonstrated experience evaluating business trends and developing new business programs and strategies in response
5+ years of experience in strategy, sustainability, community engagement, corporate responsibility, nonprofit partnerships, social impact, public affairs, or related fields
Experience leading cross-functional initiatives and managing complex stakeholder relationships
Demonstrated ability to develop strategic recommendations supported by research and data
Strong verbal, written, and executive presentation skills
Experience in insurance, corporate sustainability, ESG, community investment, or resilience planning
Knowledge of housing, climate resilience, disaster recovery, or community development ecosystems
Experience working with universities, nonprofit organizations, industry collaboratives, or public-sector partners
Ability to work a minimum of 10 days per month from the office in a hybrid role
Candidates should reside within approximately 35–50 miles of Madison, WI or Boston, MA
Offer contingent on applicable background checks
Offer contingent on signing a non-disclosure agreement
Sponsorship will not be considered unless specified in the posting
Up to 10% travel

Benefits

Comp & perks

Relocation support for eligible candidates
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
New Employee Orientation and relationship-building support
Reasonable accommodation for qualified individuals