Lead Vendor Management Specialist

American Family Insurance

. Partner and collaborate with the sourcing department to coordinate product management needs, strategy and interactions with vendors .

Posted 10/16/2026full-timeUnited StatesSenior💰 $88,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor management, including performance analytics, budget tracking, and contract negotiations within the insurance industry. Proven ability to collaborate with leadership and internal partners to optimize vendor solutions and ensure service level agreements are met.

Highest-signal resume keywords

Vendor ManagementProject Management MethodologiesPerformance AnalyticsContract NegotiationsInsurance Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor Performance AnalyticsBudget TrackingProject Management ToolsContract NegotiationData Analysis

Soft Skills

CollaborationCustomer-Driven SolutionsCommunication

Industry Keywords

Insurance IndustryRegulatory EnvironmentService Level AgreementsVendor SelectionROI Reporting

About the role

Key responsibilities & impact

Partner and collaborate with the sourcing department to coordinate product management needs, strategy and interactions with vendors
Track vendor budget and spend
Establish and monitor vendor performance analytics to identify opportunities
Partner with internal business partners on planning, coordination and prioritization of vendor needs
Serve as a resource and work with leadership to establish vendor strategy and needs
Collaborate with sourcing to implement solutions
Participate in developing vendor selection requests for proposals
Partner with leadership and operations to solicit feedback on vendor performance
Monitor and report vendor performance issues to ensure service level agreements are met
Establish vendor solution metrics and develop reports and communications for leadership to understand ROI
Analyze vendor solution metrics and recommend changes and improvements
Analyze and identify opportunities to optimize vendor solutions

Requirements

What you’ll need

Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience in project management methodologies, practices, techniques and tools
Solid knowledge and understanding of processing systems and processes
Solid knowledge and understanding of the insurance industry and regulatory environment
Basic knowledge and understanding of contract negotiations
Candidates should reside within approximately 35-50 miles of Madison, WI 53783 or Boston, MA 02110
Ability to work a minimum of 10 days per month from the office
Willingness to travel up to 10%
Successful applicable background checks
Signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered unless specified in the posting

Benefits

Comp & perks

Relocation support for eligible candidates
In-person New Employee Orientation during the first week, with virtual delivery possible depending on scheduling and availability
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Reasonable accommodation support for qualified individuals