Senior Guidewire Policy Center Scrum Master

American Family Insurance

. Facilitate agile events for assigned product and services delivery teams .

Posted 11/4/2026full-timeUnited StatesSenior💰 $99,000 - $167,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Agile methodologies, particularly in facilitating Scrum practices and supporting Guidewire PolicyCenter delivery. Capable of coaching teams to enhance maturity, improve collaboration, and drive continuous improvement in an insurance technology environment.

Highest-signal resume keywords

Agile MethodologiesGuidewire PolicyCenter DeliveryScrum FrameworkJira and ConfluenceServant Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Agile PracticesRelease CoordinationDependency ManagementProduct Backlog ManagementIT Product DeliverySoftware Development LifecycleQuality AssuranceDevOpsScaling FrameworksMetrics Development

Soft Skills

Interpersonal SkillsWritten CommunicationVerbal CommunicationFacilitation SkillsOrganizational Skills

Tools & Technologies

JiraConfluence

Industry Keywords

Insurance TechnologyContinuous ImprovementTeam CollaborationConflict ResolutionCustomer-Driven Solutions

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Facilitate agile events for assigned product and services delivery teams
Provide and develop meaningful metrics to drive continuous improvement and support forecasting and planning
Ensure teams follow best practices for frameworks and tools aligned with established standards
Enable teams to become self-organized, cross-functional, and effective in an environment new to agile delivery
Coach teams toward higher maturity, predictable delivery, and a sustainable pace
Facilitate team collaboration, decision-making, and conflict resolution
Help teams remove impediments and bottlenecks interrupting service flow
Partner on the product roadmap and provide techniques to build and manage the product backlog
Develop release strategies that maximize delivered value
Coach teams to identify and minimize waste while maximizing value
Navigate dependencies and complex delivery challenges through inter-team collaboration
Increase organizational awareness and adoption of agile principles and values

Requirements

What you’ll need

Experience supporting Guidewire PolicyCenter delivery, including Agile/Scrum practices, release coordination, system enhancements, dependency management, and collaboration with business and technical stakeholders
Working knowledge of Guidewire PolicyCenter workflows, product configuration, integrations, and production support processes within an insurance technology environment
Demonstrated experience providing customer-driven solutions, support, or service
Solid knowledge and understanding of IT product delivery, including experience in a Scrum Master role or related experience
Solid knowledge and understanding of Agile frameworks, principles, and values
Solid knowledge and understanding of Scrum framework and practices
Solid knowledge and understanding of technology practices related to software development lifecycle, IT shared services, QA, and/or DevOps
Strong interpersonal and servant leadership skills
Strong written and verbal communication skills
Strong facilitation and organizational skills
Demonstrated ability to remove impediments, resolve conflict, and motivate team members
Solid knowledge and understanding of collaboration tools, such as Jira and Confluence
Basic knowledge and understanding of scaling frameworks, such as LeSS and Scrum@Scale
Must reside within a 50-mile radius of the office location, or 35-mile radius for Boston
Position has not been approved for sponsorship now or in the future, including OPT/CPT/F1Visa/STEM and TN Visa
Offer contingent on applicable background checks
Offer contingent on signing a non-disclosure agreement

Benefits

Comp & perks

Relocation support for eligible candidates
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
New Employee Orientation during the first week
Reasonable accommodation support for qualified individuals