Senior Manager, Engineering

American Family Insurance

. Define, deliver, and support software solutions for end-user clients .

Posted 10/7/2026full-timeUnited StatesSenior💰 $131,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in defining and delivering software solutions while managing cross-functional teams and stakeholder relationships. Proficient in enterprise architecture, SDLC, and operational management to ensure project success within budget and timeline constraints.

Highest-signal resume keywords

Leadership SkillsEnterprise ArchitectureSDLCBudgeting and Financial ManagementInsurance Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Solutions DeliveryImplementation PlanningRisk ManagementCloud Services ManagementTechnical ArchitectureOperational Metrics DevelopmentAgile DeliveryPerformance Assessment

Soft Skills

Effective CommunicationInterpersonal SkillsTeam CollaborationFeedback Provision

Industry Keywords

Insurance IndustryLegal IndustryBusiness ProcessesTechnology Enablement

Tech Stack

Tools & technologies

CloudSDLC

About the role

Key responsibilities & impact

Define, deliver, and support software solutions for end-user clients
Manage relationships with multiple business stakeholders
Assemble and manage cross-functional teams for client work
Define implementation plans, effort, and cost
Manage risks and problems, assess work quality, and ensure client expectations are met
Create modernization roadmaps and architect technically viable solutions
Manage design, development, engineering, implementation, and operations of infrastructure and services
Oversee product roadmaps and prioritized backlogs
Balance user needs, business objectives, resource utilization, and technical feasibility
Manage performance and availability of cloud and internally provided services
Lead cloud and end-user service delivery implementations and ensure projects finish on schedule and within budget
Foster a collaborative, performance-driven, inclusive work environment
Set goals, provide feedback, conduct performance assessments, and support employee development
Contribute to division or department leadership and support organizational mission, vision, values, policies, and practices

Requirements

What you’ll need

Demonstrated leadership skills supporting multiple business partners and technology stakeholder groups
Strong understanding of enterprise architecture and SDLC
Ability to establish and mature technology platforms, teams, and operating models
Strong operational focus and understanding of business processes and technology enablement
Ability to prioritize workload, manage competing demands, and develop technical operational metrics
Focus on minimizing overhead and complexity while enabling self-managing, agile delivery
Strong budgeting and financial management skills
Effective communication, presentation, and interpersonal skills
Insurance and/or Legal industry knowledge preferred
Up to 10% travel
Candidates should reside within approximately 35–50 miles of Madison, WI or Boston, MA
Successful applicable background checks
Signing a non-disclosure agreement
Sponsorship will not be considered unless specified in the posting

Benefits

Comp & perks

Relocation support for eligible candidates
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
New Employee Orientation and relationship-building support
Reasonable accommodation support