Special Investigator, LA & Sacramento

American Family Insurance

. Investigate low to moderately complex insurance fraud activity involving multi-line claims .

Posted 9/18/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $70,000 - $116,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating insurance fraud, including developing evidentiary leads and conducting interviews. Possesses strong analytical, communication, and organizational skills to effectively manage investigations and deliver training on fraud awareness.

Highest-signal resume keywords

Insurance Fraud InvestigationEvidentiary Lead DevelopmentAnalytical Problem-SolvingCommunication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative TechniquesEvidence AnalysisInternet ResearchInterviewing SkillsWork Product Development

Soft Skills

Organizational SkillsPresentation SkillsCustomer-Driven Solutions

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Insurance FraudFraud Awareness TrainingPublic Agency LiaisonSocial Network DevelopmentLegal System Scrutiny

About the role

Key responsibilities & impact

Investigate low to moderately complex insurance fraud activity involving multi-line claims
Evaluate investigation assignments to ensure intervention is warranted
Identify evidentiary leads and use investigative techniques to acquire relevant evidence and resolve fraud concerns
Produce work products that can withstand scrutiny of the courts/legal system
Communicate with internal and external business partners regarding investigations and insurance fraud matters
Develop and maintain contacts with public agencies and other sources concerning insurance fraud issues and investigations
Act as a liaison between the company, police and fire officials
Develop and maintain relationships with internal and external business partners as a subject matter expert contributing to insurance fraud detection
Develop and deliver insurance fraud awareness training to internal and external business partners
Build and maintain a meaningful industry social network
Assist special investigations leadership in promoting fraud awareness and detection

Requirements

What you’ll need

Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience performing investigations, including developing evidentiary leads, interviewing investigative subjects and witnesses, and performing internet and informational databases research including extraction and analysis
Demonstrated organizational skills to effectively manage assignments and workload
Demonstrated communication skills to clearly, concisely and accurately articulate intended message
Demonstrated presentation skills
Basic experience using Microsoft Office products
Demonstrated understanding of evidence, including types and rules of evidence
Demonstrated experience working independently with minimal supervision
Extensive analytical and problem-solving skills; logical and sequential thinker
Valid driver's license required plus an acceptable driving record
Ability to travel up to 10%
Successful applicable background checks
Signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered unless specified in the posting

Benefits

Comp & perks

Relocation support for eligible candidates
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
New Employee Orientation during the first week, held in person or virtually