Summer Intern – Claims Operations

American Family Insurance

. Develop an understanding of the business, corporate culture and structure to support the work .

Posted 9/18/2026internshipMadison • Wisconsin • United StatesEntry Level💰 $25 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and organizational skills, with proficiency in SQL and Google Cloud Platform, and a foundational understanding of data manipulation and reporting. Capable of contributing to change management and process documentation while effectively communicating and collaborating with stakeholders.

Highest-signal resume keywords

SQLGoogle Cloud PlatformExcelData ManipulationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SQLData ManipulationData AnalysisProcess DocumentationQuality Auditing

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsMultitaskingAdaptability

Tools & Technologies

Google Cloud PlatformExcel

Industry Keywords

Change ManagementRoot Cause AnalysisActionable RecommendationsNetworkingCoaching

Tech Stack

Tools & technologies

CloudGoogle Cloud PlatformSQL

About the role

Key responsibilities & impact

Develop an understanding of the business, corporate culture and structure to support the work
Contribute creative ideas and strategic approaches in response to changing situations
Assist the line of business with change management, process documentation, communication, quality auditing, data analysis, and other tasks as needed
Help drive line of business results
Provide root cause analysis of loss results to stakeholders
Provide actionable recommendations for improvements
Work on impactful projects for the company, customers, and communities
Gain exposure to different areas of the business
Participate in networking and coaching opportunities

Requirements

What you’ll need

Must be in student status at an accredited 4-year college or university during the internship
Must be graduating August 2027 or later
Must be pursuing a Bachelor's, Master's, or PhD
Major/program must align with the internship role
Experience in SQL and Google Cloud Platform
Proficient in Excel
Foundational understanding of data manipulation and reporting
Strong analytical and organizational skills
Superb interpersonal and communication skills
Ability to multitask and quickly change focus as business needs evolve
Passionate about learning new things and taking on new challenges
Offer contingent on applicable background check results
Offer contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered unless specified in the posting

Benefits

Comp & perks

One-time hiring bonus may be available to assist with housing costs, depending on proximity to a company office location
Comprehensive medical, dental, vision and wellbeing benefits (interns and contingent workers are not eligible)
Competitive 401(k) contribution (interns and contingent workers are not eligible)
Pension plan (interns and contingent workers are not eligible)
Annual incentive (interns and contingent workers are not eligible)
9 paid holidays (interns and contingent workers are not eligible)
Paid time off program: 23 days accrued annually for full-time employees (interns and contingent workers are not eligible)
Student loan repayment program (interns and contingent workers are not eligible)
Paid-family leave (interns and contingent workers are not eligible)
New Employee Orientation during the first week, held in person at Madison, WI Headquarters or a core location, with some sessions potentially delivered virtually