Summer Intern – PMO, Project Management Office

American Family Insurance

. Support the Sales Performance, Insights & Operations team through projects and initiatives focused on sales, service, operational effectiveness, and business growth .

Posted 9/30/2026internshipMadison • Wisconsin • United StatesEntry Level💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and project coordination skills, with proficiency in Microsoft 365 tools to support sales performance and operational effectiveness. Capable of collaborating across teams and managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Project CoordinationOrganizational SkillsEffective CommunicationCollaborationProblem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementProcess ImprovementSales StrategyOperational EffectivenessBusiness Growth

Soft Skills

Attention to DetailAdaptabilityCritical ThinkingRelationship-Building

Tools & Technologies

Microsoft 365OutlookTeamsPowerPointExcelWordCopilot

Industry Keywords

Sales PerformanceCustomer ExperienceBusiness StrategyOperational Best Practices

About the role

Key responsibilities & impact

Support the Sales Performance, Insights & Operations team through projects and initiatives focused on sales, service, operational effectiveness, and business growth
Develop an understanding of the business, corporate culture, and structure
Contribute creative ideas and strategic approaches in response to changing situations
Support project managers with planning, coordination, and execution of key business initiatives
Track project milestones, action items, risks, and dependencies
Coordinate meetings, prepare agendas, document decisions, and follow up on action items
Collaborate with cross-functional teams to gather information and support project deliverables
Assist with process improvement efforts and implementation of operational best practices
Prepare project status updates, presentations, and stakeholder communications
Contribute to initiatives focused on sales, service, operational effectiveness, and business growth

Requirements

What you’ll need

Must be pursuing a Bachelors, Masters, or PhD
Major/program must align with internship role
Strong organizational and project coordination skills
Ability to manage multiple priorities and meet deadlines
Effective written and verbal communication skills
Collaboration and relationship-building across teams
Problem-solving and critical thinking mindset
Attention to detail and follow-through
Ability to facilitate meetings, document decisions, and track action items
Interest in sales, customer experience, operations, and business strategy
Proficiency with Microsoft 365 tools (Outlook, Teams, PowerPoint, Excel, Word, Copilot)
Adaptability and willingness to learn in a fast-paced environment
Strongly preferred: candidates graduating in August 2028 or later
Travel up to 10%
Offer contingent on applicable background checks
Offer contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Candidates requiring visa sponsorship are not eligible
Must be able to work in Madison, WI in a hybrid arrangement

Benefits

Comp & perks

One-time hiring bonus may be available to assist with housing costs, depending on proximity to an AmFam office location
Comprehensive medical, dental, vision and wellbeing benefits (interns and contingent workers are not eligible)
Competitive 401(k) contribution (interns and contingent workers are not eligible)
Pension plan (interns and contingent workers are not eligible)
Annual incentive (interns and contingent workers are not eligible)
9 paid holidays (interns and contingent workers are not eligible)
Paid time off program: 23 days accrued annually for full-time employees (interns and contingent workers are not eligible)
Student loan repayment program (interns and contingent workers are not eligible)
Paid-family leave (interns and contingent workers are not eligible)
Hybrid work arrangement
Networking and coaching opportunities
10 to 14 week summer internship program
New Employee Orientation during the first week