Licensed ACA Health Insurance Agent

American Health Marketplace

. Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options .

Posted 10/2/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in educating consumers on Affordable Care Act (ACA) Marketplace health insurance options, while maintaining compliance with licensing and regulatory requirements. Proficient in providing consultative customer service and navigating multiple computer systems to assist clients effectively.

Highest-signal resume keywords

Active Health Insurance LicenseActive National Producer Number (NPN)ACA Marketplace RegistrationCustomer Service SkillsComputer Navigation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Health Insurance KnowledgeACA Marketplace EnrollmentPlan Features ExplanationSales Conversion TechniquesDocumentation Maintenance

Soft Skills

Verbal CommunicationListening SkillsDependabilityMotivationCoachable Attitude

Tools & Technologies

Computer SystemsRemote Work Tools

Certifications & Qualifications

Health/Life Insurance LicenseContinuing Education Requirements

Industry Keywords

Affordable Care Act (ACA)Marketplace Health InsuranceTelesalesCall Center ExperienceConsumer Education

About the role

Key responsibilities & impact

Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options
Assess individual and family coverage needs and help consumers understand available plan options
Explain premiums, deductibles, copays, provider networks, prescription coverage, and other important plan features
Guide consumers through the ACA Marketplace application and enrollment process
Provide professional, consultative customer service throughout each consumer interaction
Maintain accurate customer information, application details, and enrollment documentation within company systems
Follow up with prospective and enrolled consumers as required
Meet established sales, conversion, quality, productivity, attendance, and customer experience expectations
Maintain compliance with applicable CMS, Marketplace, carrier, licensing, and company requirements
Maintain all required insurance licenses, certifications, carrier appointments, and Marketplace credentials
Participate in ongoing training, coaching, performance development, and team meetings
Effectively navigate multiple computer systems and applications while assisting customers
Perform additional duties as assigned

Requirements

What you’ll need

Active Health or Health/Life Insurance License in good standing
Active National Producer Number (NPN)
Newly licensed insurance agents are encouraged to apply; prior ACA sales experience is not required
Previous ACA, health insurance, telesales, call center, or customer service experience preferred
Ability to complete and maintain all required ACA Marketplace/FFM registration and training prior to conducting Marketplace enrollments
Ability to satisfy applicable carrier contracting and appointment requirements
Strong verbal communication, listening, and customer service skills
Comfortable working in a goal-oriented and performance-driven sales environment
Coachable, dependable, professional, and motivated to develop within the insurance industry
Strong computer navigation skills with the ability to learn and work within multiple systems
Ability to work independently while contributing to a remote team environment
Reliable high-speed internet connection and a professional remote workspace
Ability to maintain required licensing, certifications, and continuing education requirements
Ability to work additional hours, evenings, or weekends when business needs require, particularly during peak Open Enrollment periods

Benefits

Comp & perks

Paid Holidays (6)
Paid Time Off
Medical Insurance, National Plan Options
Dental Insurance
Vision Insurance
Voluntary Life and AD&D
Plans including Accident, Critical Illness, Hospital Indemnity
Employee Assistance Program
401(k) with portion of Co Match
Bereavement Leave & Jury Duty Pay
Uncapped Commission opportunities
Ongoing training, coaching, and support