Intake Coordinator

American Health Partners

. Receive, screen, and process all referral and intake information .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing referrals and admissions within a healthcare environment, ensuring compliance with ethical standards and effective communication. Proficient in utilizing Microsoft Suite and adapting to HRIS or scheduling systems while fostering a collaborative and respectful workplace culture.

Highest-signal resume keywords

Referral ProcessingPrior AuthorizationMicrosoft Suite ProficiencyHealthcare ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ProcessingPrior AuthorizationHealthcare ExperienceStandard Office EquipmentHRIS Systems

Soft Skills

Communication SkillsActive ListeningInitiativeCollaborationRespect for Diversity

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft Word

Certifications & Qualifications

High School Diploma

Industry Keywords

HealthcareInsurance ContractsEthical Business PracticesFlexible HoursTimely Processing

About the role

Key responsibilities & impact

Receive, screen, and process all referral and intake information
Verify benefits, payment method, and payment amount
Obtain prior authorization to ensure services are reimbursable prior to admission
Assign the appropriate payer category for facility personnel
Scan information back to the requesting facility
Ensure timely and accurate processing of all referrals and admissions
Provide backup support for review of potential insurance contracts
Adhere to ethical business practices and the highest standards of integrity and honesty
Take initiative and responsibility for individual and company decisions
Support personal and companywide goals
Encourage a positive environment for coworkers
Treat employees with respect, embrace diversity, and work collaboratively
Promote a safe and efficient working environment by following agency policies and procedures
Follow departmental and agency dress codes
Perform other duties assigned by the supervisor

Requirements

What you’ll need

Must reside in one of the following states: Alabama, Arkansas, Arizona, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Missouri, Mississippi, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Wisconsin
Three (3) years experience in a healthcare related environment preferred
High School Diploma required
Communication skills and active listening
Microsoft Suite including Outlook, Excel, and Word
Ability to learn HRIS and/or scheduling systems
Standard office equipment
Must be willing and able to work flexible hours
Position may require unscheduled overtime and weekend work
Travel required

Benefits

Comp & perks

Affordable Medical/Dental/Vision insurance options
Generous paid time-off program and paid holidays for full time staff
TeleDoc 24/7/365 access to doctors
Optional short- and long-term disability plans
Employee Assistance Plan (EAP)
401K retirement accounts with company match
Employee Referral Bonus Program
Reasonable accommodations for qualified individuals with disabilities