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Technical Assistance Consultant, Healthcare Innovations
American Institutes for Research. Identify, assess, and track the technical assistance needs of program participants.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and conducting technical assistance activities, developing communications for diverse audiences, and translating policy into actionable resources. Proficient in managing online collaboration tools and analyzing qualitative data to enhance program effectiveness.
Highest-signal resume keywords
Technical Assistance DevelopmentPolicy TranslationQualitative Data AnalysisMedicaid Program ExperienceBehavioral Health Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Assistance ActivitiesCommunications DevelopmentQualitative Data CollectionPolicy TranslationWebinar DesignResource DocumentationEngagement Metrics InterpretationProject ManagementInstructional Quality ImprovementIntegrated Care Delivery
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsAttention to DetailCollaboration Skills
Tools & Technologies
Online Collaboration WebsitesResource LibrariesWebinar PlatformsContent Management Systems
Industry Keywords
Medicaid ProgramsBehavioral Health PracticesHealth Information TechnologyChild Safeguarding Standards
About the role
Key responsibilities & impact- Identify, assess, and track the technical assistance needs of program participants.
- Create plans to address technical assistance needs.
- Apply subject matter expertise or policy translation to develop technical assistance resources, including memos, tipsheets, factsheets, checklists, templates, policy or review guides, FAQs, and case studies.
- Develop, host, or support webinars and office hours.
- Design communications for a variety of audiences and modalities.
- Document technical assistance processes and procedures.
- Facilitate discussions with program participants to track progress toward milestones, develop strategies and guidance, and synthesize common themes.
- Lead meetings and present information to team members and clients.
- Manage content within an online collaboration website, including resource libraries and chatter posts.
- Compile and interpret engagement metrics related to program activities and communications.
Requirements
What you’ll need- Bachelor's Degree and 6 or more years of experience; Master's Degree and 4 or more years of experience; Doctoral Degree.
- Experience designing and conducting technical assistance activities and resources, such as briefs, guides, toolkits and webinars for a variety of audiences.
- Experience developing communications for newsletters, online collaboration sites, and public-facing websites.
- Experience with qualitative data collection and analysis, such as for online surveys and interviews.
- Experience translating policy into practical and actionable information for various audiences.
- Experience delivering technical assistance for Medicaid programs and/or state Medicaid offices.
- Knowledge of and experience working with behavioral health practices and clinicians, including integrated care delivery.
- Knowledge of health information technology at the provider level.
- Strong commitment to improving instructional quality and student outcomes through the use of research-based practices.
- Excellent interpersonal and communication skills for working with stakeholders at various levels and from a range of backgrounds.
- High attention to detail and a strong commitment to accuracy and quality.
- Ability to lead and collaborate effectively in both in-person and virtual environments.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Applicants must be currently authorized to work in the U.S. on a full-time basis.
- Employment-based visa sponsorship is not available.
- Qualified candidates may need to meet certain residency requirements depending on project work.
- Selected candidates will undergo reference and background checks.
- Candidates must adhere to AIR's child safeguarding standards and principles.
Benefits
Comp & perks- AIR’s Total Rewards Program
- Equal employment opportunity/affirmative action employer
- Reasonable accommodation for applicants with disabilities
- Reference and background checks
- Drug-free work environment