Admissions Representative

American Military University

. Consult and advise potential students to discover goals and recommend solutions .

Posted 10/16/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student consultation and advising, with a strong focus on degree planning, enrollment decisions, and compliance with FERPA regulations. Proficient in utilizing CRM software to enhance student recruitment and maintain productive interdepartmental relationships.

Highest-signal resume keywords

Student ConsultationDegree PlanningCRM ProficiencyFERPA CompliancePerformance Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Degree PlanningEnrollment DecisionsAcademic Record EvaluationCustomer Relationship Management (CRM)Admissions Software Proficiency

Soft Skills

Professional AppearanceProblem ResolutionEffective Communication

Certifications & Qualifications

Associate Degree

Industry Keywords

TelemarketingSalesHigher EducationStudent ServicesFinancial Aid

About the role

Key responsibilities & impact

Consult and advise potential students to discover goals and recommend solutions
Support degree planning, payment, transfer credit, and enrollment decisions
Develop and implement action plans to help students achieve identified goals
Follow up with potential students by telephone, email, or other electronic means
Make admissions decisions regarding fulfillment of admission requirements and follow-up strategies
Evaluate academic records and documents for admission to APU/AMU programs
Use CRM and other software applications in Admissions
Resolve routine and escalated concerns for potential students
Maintain productive relationships with Financial Aid, Fulfillment, Veteran and GI Bill assistance, Student Services, and Marketing departments
Follow student recruitment and enrollment campaigns and strategies
Meet or exceed departmental performance goals and metrics
Perform other duties and assist with special projects as assigned

Requirements

What you’ll need

1–2 years of work experience in telemarketing, sales, service, online or higher education preferred
Associate degree required
Ability to consult and advise potential students regarding degree planning, payment, transfer credit, and enrollment decisions
Ability to evaluate academic records and documents for admission
Proficiency with Customer Relationship Management (CRM) and other Admissions software applications
Ability to protect student account privacy in compliance with the Family Educational Rights and Privacy Act (FERPA)
Ability to resolve routine and escalated student concerns professionally and efficiently
Ability to meet or exceed performance goals and metrics
Ability to adhere to assigned work schedule
Ability to maintain a professional appearance

Benefits

Comp & perks

Full-time remote work
Equal opportunity employment
Compensation and benefits information available upon request for eligible residents of states with designated pay transparency requirements