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Executive Admissions Representative
American Military University. Serve as the first point of contact for prospective students considering enrollment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in online admissions processes, particularly for adult students, with a strong focus on consultative sales techniques and achieving enrollment metrics. Proficient in managing student information and collaborating with various departments to facilitate enrollment and support student success.
Highest-signal resume keywords
Online Admissions ExperienceConsultative Sales SkillsSalesforce KnowledgeVerbal And Written Communication SkillsMetrics Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enrollment FacilitationAcademic Record EvaluationCRM ManagementDocument HandlingDegree Solutions Assessment
Soft Skills
Self-DrivenPassion For Helping OthersStrong Phone PresenceDeadline Management
Tools & Technologies
SalesforceCRM SoftwareHigh-Speed Internet
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
FERPA ComplianceProspective Student EngagementConsultative ConversationsFinancial Aid CollaborationAdult Student Enrollment
About the role
Key responsibilities & impact- Serve as the first point of contact for prospective students considering enrollment
- Engage prospective students by phone and email to support enrollment
- Conduct consultative conversations to assess student needs and present tailored solutions
- Facilitate enrollment into American Public University programs when applicable
- Meet and exceed department goals and metrics
- Connect students with departments handling documents, registration, funding, transfer credits, and degree solutions
- Follow up with prospective students using phone and electronic communication
- Protect student account privacy in compliance with FERPA
- Evaluate academic records and admission documents
- Manage and update prospective student information in CRM and other software applications
- Collaborate with Financial Aid, Academic Advising, the Registrar, and other departments
Requirements
What you’ll need- 5 years of online admissions experience working with adult students in a sales-oriented/consultative-focused role
- Track record of meeting and/or exceeding metrics
- Self-driven and comfortable making multiple high-volume outbound calls per day
- Bachelor's degree is required
- Salesforce knowledge preferred
- Excellent verbal and written communication skills with a strong phone presence
- Passion and enthusiasm for helping and empowering others to succeed
- Ability to succeed as an individual contributor and meet deadlines
- High-speed Internet home connection
- Dedicated workspace
- Ability to work assigned shifts Monday through Saturday in EST
Benefits
Comp & perks- Full-time remote work
- Variety of work shifts
- Dedicated workspace requirement for remote work
- Equal opportunity employment