Executive Admissions Representative

American Military University

. Act as the first point of contact for prospective students considering enrollment at AMU/APU .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in online admissions processes, particularly for adult students, with a strong focus on consultative sales techniques and compliance with FERPA regulations. Proven ability to manage student information effectively and collaborate across departments to facilitate enrollment.

Highest-signal resume keywords

Online Admissions ExperienceConsultative Sales SkillsMetrics AchievementFERPA ComplianceSalesforce Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment FacilitationAcademic Record EvaluationCRM ManagementDocument CollectionTargeted Goal Achievement

Soft Skills

Excellent Communication SkillsSelf-DrivenPassion for Helping OthersStrong Phone PresenceDeadline Management

Tools & Technologies

SalesforceCRM SoftwareElectronic Communication Tools

Industry Keywords

FERPA ComplianceProspective Student EngagementAdult EducationConsultative ConversationsFinancial Aid Collaboration

About the role

Key responsibilities & impact

Act as the first point of contact for prospective students considering enrollment at AMU/APU
Engage prospective students via phone and email with the goal of enrollment
Conduct consultative conversations to assess needs and showcase the benefits of an APUS education
Present tailored solutions and facilitate enrollment when applicable
Meet and exceed targeted goals and metrics
Connect students to departments for document collections, registration, funding, transfer credit, and degree solutions
Provide regular follow-ups using phones and electronic means
Protect student account privacy through FERPA compliance
Evaluate academic records and documents for admission
Manage and update prospective student information in CRM and other software applications
Collaborate with Financial Aid, Academic Advising, the Registrar, and other departments

Requirements

What you’ll need

5 years of online admissions experience working with adult students in a sales oriented/consultative focused role
Track record of meeting and/or exceeding metrics
Self-driven and comfortable making multiple outbound calls per day (high volume)
Bachelor's degree is required
Salesforce knowledge preferred
Excellent verbal and written communication skills with a strong phone presence
Passion and enthusiasm for helping and empowering others to succeed
Demonstrated ability to succeed as an individual contributor and meet deadlines
High-speed Internet home connection
Dedicated workspace
Compliance with federal student privacy laws (FERPA)

Benefits

Comp & perks

Full-time remote work arrangement
Variety of work shifts
Dedicated workspace requirement for remote work
Equal opportunity employment