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Territory Engagement Manager
American Military University. Develop an assigned regional territory across public safety, corporate, state and local government, federal, and/or third-party partner sectors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and business development within the education sector, with a strong focus on relationship building and stakeholder engagement. Proficient in utilizing Salesforce for account documentation and performance analysis while maintaining a customer-centric approach.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentSalesforce.com ExperienceStrong Communication SkillsEvent Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementBusiness DevelopmentLead GenerationDigital Research SkillsMarket Analysis
Soft Skills
Strong Listening SkillsExcellent Verbal CommunicationInterpersonal SkillsProactive Self-MotivationEmotional Intelligence
Tools & Technologies
Salesforce.comMicrosoft Office
Industry Keywords
Public SafetyCorporate OutreachHigher EducationFirst Responder SalesStakeholder Engagement
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Develop an assigned regional territory across public safety, corporate, state and local government, federal, and/or third-party partner sectors
- Establish new leads, contacts, and accounts through multiple avenues
- Strengthen relationships and create engagement opportunities promoting American Public University and American Military University programs
- Establish and maintain relationships with organizations, executives, senior corporate leaders, mid-level managers, and university counterparts
- Meet monthly event activity goals and represent APU/AMU at events and ceremonies
- Manage assigned accounts and increase account penetration
- Develop relationships with key influencers and stakeholders
- Establish outreach opportunities through collateral, events, communications, content, placements, and distinctions
- Establish quarterly goals and tactics for key accounts
- Create and coordinate materials for events and outreach opportunities
- Maintain onboarding, launch, and ongoing activation of assigned accounts
- Obtain and analyze partnership performance metrics and reporting data
- Execute strategies supporting partner employee development needs and business development opportunities
- Maintain confidentiality of APUS information
- Update job knowledge through educational opportunities, professional publications, networks, and professional organizations
- Document account management in Salesforce
- Prepare briefings and present trends, issues, and opportunities to internal and external stakeholders
- Collaborate with APUS business development and marketing professionals
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s Degree from an accredited institution required
- Master’s degree preferred
- Four to six years’ experience with demonstrated success in account management, business development, corporate outreach or lead generation; preferably in the education industry
- Prior account management experience in an academic setting preferred
- First responder sales or outreach experience preferred
- Fluent in Microsoft Office applications and standard electronic resources
- Experience with Salesforce.com preferred
- Strong listening and presentation skills
- Excellent verbal, written, communication and interpersonal skills with a strong customer focus
- Proactive, self-motivated, and able to motivate others
- Ability to manage and grow existing accounts
- Ability to audit account health, identify service gaps, and remedy them quickly
- Ability to establish priorities among multiple tasks
- Ability to operate independently and translate general mission guidance into specific actions
- Professionalism, emotional intelligence, forward-thinking problem solving and resolution management skills
- Ability to manage expenses to an assigned budget
- Strong digital research skills and ability to analyze market information and recognize patterns and trends
- Must be able to attend APU/AMU events and ceremonies
- Must be able to travel regionally and nationally in the greater Baltimore, MD/Washington, D.C. metropolitan areas, including Northern Virginia and Maryland
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement
- Remote role with regional and national travel opportunities
- Equal opportunity employment