Community Consultant

American Property Management

. Tour units with prospective tenants and highlight the qualities and selling points of the property/units .

Posted 11/3/2026full-timeTacoma • Washington • United StatesJuniorMid-Level💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service within the multifamily housing sector, with a strong understanding of Federal Fair Housing Laws and effective communication skills. Proven ability to manage tenant relations, organize community events, and maintain detailed reports while ensuring compliance with quality standards.

Highest-signal resume keywords

Customer Service ExperienceMultifamily Housing KnowledgeFederal Fair Housing LawsMicrosoft Office ProficiencyAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ServiceMultifamily HousingFederal Fair Housing LawsLandlord/Tenant LawsADA LawsReport PreparationEvent HostingMicrosoft ExcelMicrosoft WordMicrosoft Outlook

Soft Skills

Effective CommunicationTeamworkOrganizational AbilitiesPositive OutlookResponsibility

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Tenant RelationsCustomer RelationsProperty ManagementCommunity EventsQuality Standards

About the role

Key responsibilities & impact

Tour units with prospective tenants and highlight the qualities and selling points of the property/units
Handle customer and tenant relations and ensure all issues are addressed promptly with a high level of customer service
Maintain knowledge of the current area market
Prepare and maintain reports for managers
Host community events and ensure compliance with American Property Management’s Quality Standards
Assist residents from beginning to end of the rental process
Work Tuesday through Saturday, 8am–5pm, with flexibility to work additional hours for company/project needs
Participate in preliminary virtual and additional virtual and/or on-site interviews if advanced

Requirements

What you’ll need

2+ years' experience in customer service is required
1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred
Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred
High school diploma or GED required
Demonstrates exceptional attention to detail and organizational abilities
Proficient in effective communication and teamwork
Maintains a positive outlook and embraces a collaborative team approach
Shows responsibility and takes pride in their work
Fluent in English, with strong reading, speaking, and writing skills
Proficient in Microsoft Office applications, including Excel, Word, and Outlook
Must be able to reliably commute or be planning to relocate before starting work
Candidates should be prepared to complete an online assessment test
Candidates should be prepared to undergo a background check and complete a 4-panel drug screening

Benefits

Comp & perks

Monthly Leasing Bonuses
Competitive medical, dental, and vision benefits; employer pays 85% of employee’s premium
401k contribution opportunity with an annual company match
Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year)
Paid vacation starting at two weeks and increasing with tenure
11 paid holidays, including 2 personal holidays of your choice
A company-wide commitment to diversity and inclusion
A positive work environment where employee’s contributions are valued
A fun culture with team-building activities and events
Comprehensive training programs and development opportunities