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Marketing Operations Manager
American Psychological Association. Support APA Publishing's marketing engine through project management of tactical marketing initiatives across email, landing pages, social media, and audience segmentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital marketing project management, including campaign execution, audience segmentation, and compliance with data privacy laws. Proficient in utilizing marketing automation tools and managing work platforms to optimize marketing initiatives.
Highest-signal resume keywords
Digital Marketing ExperienceProject Management SkillsMarketing Automation PlatformsSocial Media ManagementData Privacy Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email Campaign ExecutionAudience SegmentationList Hygiene ManagementContent PersonalizationReporting and Analytics
Soft Skills
Strong Communication SkillsCollaboration SkillsVendor Management
Tools & Technologies
Salesforce Marketing CloudSalesforce Sales CloudSprout SocialHootsuiteWrikeAsanaLitmus
Industry Keywords
Nonprofit Association MarketingAcademic PublishingScholarly PublishingCAN-SPAM ComplianceGDPR ComplianceCASL Compliance
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support APA Publishing's marketing engine through project management of tactical marketing initiatives across email, landing pages, social media, and audience segmentation
- Serve as the primary administrator of the team's work management platform, including user access, workflows, intake processes, and reporting
- Manage audience segmentation and list hygiene for targeted APA Publishing campaigns
- Own campaign structure management, ensuring consistency, scalability, and compliance with CAN-SPAM, GDPR, CASL, and other marketing and data privacy laws
- Execute email campaigns, prioritize the email calendar, support content personalization, and ensure audience alignment
- Identify opportunities to optimize and streamline martech stack usage
- Monitor social media trends, platform changes, and audience insights to inform content and channel strategy recommendations
- Collaborate with the Marketing Analytics Manager to report on social, landing page, and email performance and recommend optimizations
- Maintain documentation of work management processes, best practices, and platform usage training
- Manage relationships with external vendors and platform providers, including contract renewals and troubleshooting
- Collaborate across functional areas and departments
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree in marketing, communications, or a related field
- 5+ years of digital marketing experience
- Strong project management skills with the ability to manage multiple projects across different stakeholders
- Strong communication and collaboration skills to work effectively with internal stakeholders and vendors
- Advanced proficiency with the Microsoft Office Suite
- Experience with marketing automation and CRM platforms, such as Salesforce Marketing Cloud and Salesforce Sales Cloud
- Experience with social media management platforms, such as Sprout Social and Hootsuite
- Experience administering a work management platform, such as Wrike or Asana
- Familiarity with ESP capabilities and rendering/testing tools, such as Litmus
- Demonstrated ability to craft effective prompts in AI tools, such as Claude, Gemini, and Copilot
- Final candidates must successfully complete a background check
- Qualified candidates must submit a resume and cover letter specifying salary expectations
- Preferred: experience in a nonprofit association, academic, or scholarly publishing marketing environment
Benefits
Comp & perks- Remote Work/Flexible Scheduling
- 401(k) option with employer match of up to 4%
- Medical, dental, and vision insurance options
- Outpatient mental health benefit
- Paid personal/vacation time
- 12 paid holidays
- Family/Medical Leave
- Tuition assistance
- Employee Assistance Program (EAP)
- Short- and long-term disability insurance