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American Psychological Association

Marketing Operations Manager

American Psychological Association

. Support APA Publishing's marketing engine through project management of tactical marketing initiatives across email, landing pages, social media, and audience segmentation .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,000 - $121,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing project management, including campaign execution, audience segmentation, and compliance with data privacy laws. Proficient in utilizing marketing automation tools and managing work platforms to optimize marketing initiatives.

Highest-signal resume keywords
Digital Marketing ExperienceProject Management SkillsMarketing Automation ProficiencySocial Media Management ExperienceWork Management Platform Administration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Email Campaign ExecutionAudience SegmentationData Privacy ComplianceContent PersonalizationPerformance ReportingMarketing AnalyticsESP CapabilitiesAI Tool ProficiencyList Hygiene ManagementCampaign Structure Management
Soft Skills
Strong Communication SkillsCollaboration SkillsRelationship Management
Tools & Technologies
Salesforce Marketing CloudSalesforce Sales CloudSprout SocialHootsuiteWrikeAsanaMicrosoft Office SuiteLitmus
Industry Keywords
Nonprofit Association MarketingAcademic PublishingScholarly Publishing

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support APA Publishing's marketing engine through project management of tactical marketing initiatives across email, landing pages, social media, and audience segmentation
  • Serve as the primary administrator of the team's work management platform, including user access, workflows, intake processes, and reporting
  • Manage audience segmentation and list hygiene for targeted campaigns across APA Publishing audiences
  • Own campaign structure management, ensuring consistency, scalability, and compliance with marketing and data privacy laws, including CAN-SPAM, GDPR, and CASL
  • Execute email campaigns, prioritize the email calendar, support content personalization, and ensure audience alignment
  • Identify opportunities to optimize and streamline usage of tools within the martech stack
  • Monitor social media trends, platform changes, and audience insights to inform content and channel strategy recommendations
  • Collaborate with the Marketing Analytics Manager to report on social, landing page, and email performance and recommend optimizations
  • Maintain documentation of work management processes, best practices, and platform usage training
  • Manage relationships with external vendors and platform providers, including contract renewals and troubleshooting
  • Collaborate effectively across functional areas and departments
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's degree in marketing, communications, or a related field
  • 5+ years of digital marketing experience
  • Strong project management skills with the ability to manage multiple projects across different stakeholders
  • Strong communication and collaboration skills to work effectively with internal stakeholders and vendors
  • Advanced proficiency with the Microsoft Office Suite
  • Experience with marketing automation and CRM platforms, such as Salesforce Marketing Cloud and Salesforce Sales Cloud
  • Experience with social media management platforms, such as Sprout Social and Hootsuite
  • Experience administering a work management platform, such as Wrike and Asana
  • Familiarity with ESP capabilities and rendering/testing tools, such as Litmus
  • Demonstrated ability to craft effective prompts in AI tools, such as Claude, Gemini, and Copilot
  • Qualified candidates must attach a resume and cover letter
  • Final candidates must successfully complete a background check
  • Preferred: experience in a nonprofit association, academic, or scholarly publishing marketing environment

Benefits

Comp & perks
  • Remote Work/Flexible Scheduling
  • 401(k) option with employer match of up to 4%
  • Medical, dental, and vision insurance options
  • Outpatient mental health benefit
  • Paid personal/vacation time
  • 12 paid holidays
  • Family/Medical Leave
  • Tuition assistance
  • Employee Assistance Program (EAP)
  • Short- and long-term disability insurance