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Membership Manager – Temp
American Public Media Group. Create, implement, and oversee direct mail and telemarketing fundraising efforts to meet membership revenue goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in direct mail and telemarketing fundraising strategies, with a strong focus on data-driven decision-making, campaign management, and collaboration with cross-functional teams. Proficient in budgeting, forecasting, and utilizing databases and financial systems to track campaign performance and revenue.
Highest-signal resume keywords
Direct Mail FundraisingTelemarketing Campaign ManagementData Analysis and ReportingBudgeting and ForecastingCollaboration and Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data PullsSubsource CodingCampaign TrackingVendor ManagementWriting and Editing
Soft Skills
Attention to DetailPrioritizationAdaptabilityClear CommunicationCollaboration
Tools & Technologies
SalesforceMicrosoft WordMicrosoft ExcelFinancial SystemsDatabases
Industry Keywords
Membership MarketingRetention MarketingLoyalty ProgramsFundraising StrategiesOperational Analysis
About the role
Key responsibilities & impact- Create, implement, and oversee direct mail and telemarketing fundraising efforts to meet membership revenue goals
- Collaborate with the fundraising team to align multichannel fundraising activities with department strategies
- Support day-to-day direct mail and telemarketing activities, including writing vendor copy and scripts, preparing data files, reviewing and approving proofs, and managing response-tracking subsources
- Perform data pulls and accurate subsource coding for tracking results and benchmark reporting
- Monitor active campaigns, respond to issues, and track deadlines and goals
- Track campaign revenue and budget spending
- Run quarterly campaigns and monthly renewals for direct mail and telemarketing
- Coordinate with vendors through check-ins, deadlines, approvals, contract updates, invoices, and inventory monitoring
- Work with the Director of Membership to approve campaigns and strategy
- Perform other membership support duties as priorities and available hours permit
Requirements
What you’ll need- Bachelor's Degree or equivalent work experience
- 3+ years of related experience in a complex, data-intensive operational or analytical environment
- Strong writing and editing skills
- Experience with retention, loyalty, or membership marketing
- Data-driven decision-making and ability to adapt based on new information
- Strong collaboration, prioritization, and clear and consistent communication skills
- Experience budgeting, forecasting, and analyzing campaigns
- Working knowledge of databases and financial systems
- Demonstrated proficiency in Word, Excel, and Salesforce
- Ability to manage multiple priorities in a highly deadline-driven environment
- Strong attention to detail
- Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
- Ability to perform essential duties with or without reasonable accommodation
- Ability to manage some work outside standard office hours as needed
Benefits
Comp & perks- Temporary part-time schedule: 4 hours per day, 5 days per week for up to 12 weeks
- Remote work
- Inclusive and diverse work environment
- Reasonable accommodation for essential duties