AV/VTC Technician I – MCU

AMERICAN SYSTEMS

. Provide installation, configuration, maintenance, sustainment, operational support, monitoring, and administration of audiovisual and VTC equipment and events .

Posted 10/7/2026full-timeQuantico • Virginia • United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Provide installation, configuration, maintenance, sustainment, operational support, monitoring, and administration of audiovisual and VTC equipment and events
Operate, facilitate, and support complex audiovisual systems in MCU auditoriums and classrooms
Configure, support, and troubleshoot audiovisual, computer, VTC, and smart board equipment
Arrange and provide real-time on-site support for VTC sessions
Set up, initiate, and conduct operational checks for briefings and video conferences
Instruct MCU personnel on proper VTC system operation and physically set up classrooms when required
Respond to customer trouble calls and track tickets in IT/AV tracking software
Collect customer requirements and support high-level events, venue rehearsals, and coordination
Provide tier 3 support for MCU AV/VTC systems and auditorium production equipment
Code, configure, manage, and install AV systems and related switching, VTC, camera, audio, and video equipment
Operate, configure, and troubleshoot smart board/MondoPad systems, including imaging and MCU network connections
Coordinate with the IA Task Lead to incorporate IA controls into network and data center design and provide information security for MCU networks
Monitor equipment maintenance and repairs, including battery replacement
Monitor software updates for InFocus MondoPads and Microsoft Office across classrooms and conference rooms
Communicate with MCU IET Helpdesk Support and Student/Faculty regarding AV and VTC issues
Assist team members to provide customer support

Requirements

What you’ll need

Must be a U.S. Citizen
Must hold active DOD Interim Secret or Secret Clearance
DOD 8570 IAT Level II Certification required (GSEC, GICSP, CND, CySA+, Security+ CE, SSCP or CCNA-Security)
Knowledge and experience operating digital audiovisual systems such as Haivision, V-Brick, AMX, and Cisco
Knowledge and experience configuring VTC systems and maintaining connectivity with other VTC sites
Ability to provide audiovisual system operational coverage outside normal working hours and surge support during event saturation
Knowledge and understanding of the technology industry
Experience with Microsoft Office Outlook, Excel, and Word
Demonstrated leadership, interpersonal, and communication skills
Ability to organize and manage multiple priorities and delegate effectively
Ability to solve problems and translate policies into daily routine operations
Excellent written and oral communication skills
Keen attention to detail
Weekend or after-hours support may be required on occasion

Benefits

Comp & perks

Healthcare benefits
Paid leave
Retirement plans
Insurance programs
Education and training assistance