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Sales Development Specialist
American Track. Support management team members and executives as needed.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities for sales teams, including proficiency in data reporting, customer service, and communication. Possesses the ability to analyze sales metrics and improve sales performance within the Railroad or Construction industries.
Highest-signal resume keywords
Sales Support ExperienceCustomer Service SkillsData Reporting ProficiencyMicrosoft Office Suite ProficiencyTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Tracking ToolsData EntrySales Metric AnalysisPresentation DraftingSocial Media Marketing
Soft Skills
Excellent Communication SkillsActive Listening SkillsMultitasking SkillsInterpersonal SkillsOrganizational Skills
Tools & Technologies
Microsoft Office SuiteSocial Media Platforms
Certifications & Qualifications
High School DiplomaGEDBachelor’s Degree in Marketing
Industry Keywords
Railroad IndustryConstruction IndustrySales PerformanceSales Support SpecialistMarketing Experience
About the role
Key responsibilities & impact- Support management team members and executives as needed.
- Perform administrative duties for the sales team, including meeting or conference planning and preparation.
- Assist the Inside Sales team with data reports and sales guides.
- Monitor sales performance using sales tracking tools and report progress to the Inside Sales team.
- Attend virtual and in-person meetings and respond to emails for all territories within the region.
- Meet with senior leaders to provide updates on strategic deliverables and client trends.
- Coordinate sales metric reports for productivity and key performance metrics.
- Draft presentations and reports for the sales team.
- Respond to customer requests via email, phone, social media channels, and chats.
- Provide customer service by monitoring pending orders and customer requests.
- Identify opportunities to improve sales performance and processes.
- Prepare content and identify marketing and sales opportunities for social media platforms.
- Perform other duties as assigned.
Requirements
What you’ll need- High School Diploma or GED required.
- Bachelor’s Degree in Marketing or equivalent work experience required.
- Proven work experience as a Sales Support Specialist.
- Railroad, Construction, or other related industry experience preferred.
- Railroad Industry marketing experience preferred.
- Excellent written and verbal communication skills.
- Active listening skills and ability to adapt quickly to various customer needs.
- Analytical and multitasking skills, with the ability to prioritize tasks.
- Time management and organization skills.
- Strong interpersonal and customer service skills.
- Proficiency with Microsoft Office Suites and social media platforms.
- Ability to interpret sales metrics and perform data entry.