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Associate Product Manager – AI & Voice Technology
Americor. Support day-to-day product operations, including tickets, requirements, specifications, backlog management, testing, releases, and documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product operations and management, with a strong focus on analyzing user experiences, leveraging AI tools for workflow optimization, and maintaining comprehensive product documentation. Proficient in coordinating cross-functional teams to execute product updates and initiatives effectively.
Highest-signal resume keywords
Product Operations ExperienceAI Tools UtilizationProject Management SkillsAnalytical Problem-SolvingAPI and Software Development Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementRequirements GatheringBacklog ManagementTesting and ValidationPerformance AnalysisDocumentation MaintenanceWorkflow AutomationUser Experience AnalysisSoftware Development LifecycleProject Coordination
Soft Skills
Organizational SkillsCommunication SkillsAttention to DetailProactive Problem-SolvingCollaboration
Tools & Technologies
AI ToolsAPIsProduct Metrics MonitoringReporting ToolsDocumentation Software
Industry Keywords
Product DevelopmentTechnologySoftware DevelopmentFast-Paced EnvironmentStakeholder Coordination
About the role
Key responsibilities & impact- Support day-to-day product operations, including tickets, requirements, specifications, backlog management, testing, releases, and documentation
- Gather business requirements and translate them into clear product requirements and development tasks
- Coordinate with development, sales, and business stakeholders to execute product updates and initiatives
- Review call recordings and conversation transcripts to identify AI performance issues and improvement opportunities
- Analyze customer and internal user experiences to identify friction points and recommend product enhancements
- Monitor product metrics, performance trends, and anomalies; proactively flag issues
- Compile findings into reports with prioritized recommendations for Product Leadership
- Collaborate with developers to test, validate, and implement product improvements
- Manage assigned tasks, priorities, and product operations across key initiatives
- Maintain product documentation, requirements, and project deliverables
- Leverage AI tools to automate repetitive tasks, optimize workflows, and improve team efficiency
- Stay current on emerging AI technologies, product trends, and process improvement opportunities
Requirements
What you’ll need- Must reside in the United States
- Minimum of 2 years of experience in product operations, product management, technology, software development, project coordination, or a related field
- Strong organizational and project management skills
- Excellent written and verbal communication skills
- Working understanding of APIs, integrations, software development workflows, and the product development lifecycle
- Strong analytical and problem-solving skills
- Experience using AI tools to improve productivity, solve problems, automate workflows, or analyze information
- Exceptional attention to detail and a proactive approach to identifying and resolving issues
- Comfortable working in a fast-paced, collaborative environment with changing priorities
- Russian language proficiency is a strong plus
- Must not require visa sponsorship
Benefits
Comp & perks- Remote flexibility
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Career growth opportunities
- Innovative work environment
- Top workplace culture