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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Java Scripting and advanced Excel for developing and managing insurance reports and integrations. Proven ability to provide system support, manage projects, and communicate effectively with clients and internal teams.
Highest-signal resume keywords
Java Scripting ExperienceAdvanced Excel KnowledgeSalesforce ExperienceData Reconciliation SkillsInsurance Industry Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Java ScriptingData ReconciliationReport DevelopmentSystem SupportEDI ReportingBilling System IntegrationCOBRA ReportingClient Census ImportCase Build ManagementTechnical Troubleshooting
Soft Skills
Attention to DetailStrong Organizational SkillsEffective CommunicationFlexibility and AdaptabilityTime Management
Tools & Technologies
SalesforceMicrosoft Office SuiteTurnKey Enrollment PlatformTurnKey-Selerix
Industry Keywords
Insurance Industry ConceptsEligibility RulesOpen EnrollmentClient SpecificationsVendor Feedback
Tech Stack
Tools & technologiesJavaJavaScript
About the role
Key responsibilities & impact- Provide enhanced insurance system support for the TurnKey Enrollment and Billing platforms to internal and external clients
- Work with the white-labeled vendor-specific JavaScript scripting engine using C# objects (TurnKey-Selerix)
- Complete complex technical tasks accurately and with attention to detail
- Work and resolve systems support tickets within specified timelines in Salesforce
- Perform approved development changes to Billing System Integration, EDI, COBRA, and Payroll reports
- Research and resolve report bugs
- Develop custom payroll reports, gather requirements, build reports, test, implement, and track recurring files
- Develop insurance carrier 834 and non-834 EDI reports, conduct testing, process carrier testing feedback, and hand off for production implementation
- Develop COBRA employer reports and support testing, vendor feedback, implementation, and monitoring
- Implement client census import files and maintain client-specific specifications and account structures
- Perform specialty case scripting, including custom life events, help screens, pop-ups, case themes, product and plan rules, and application/form mapping
- Set up and renew open enrollment case builds on the TurnKey platform
- Provide implementation guidance to account management teams and clients
- Review benefit plan designs, eligibility rules, and client requirements for successful case setup and rollout
- Build and update cases, eligibility classes, and plans
- Assist with obtaining accurate and complete client census files
- Complete testing fixes, resolve case build bugs, and deliver cases accurately and timely
- Coach and guide internal and external users to maintain system optimization
- Prioritize and manage multiple projects while meeting deadlines
Requirements
What you’ll need- Java Scripting Experience required
- Familiarity with a variety of insurance industry concepts, practices and procedures, preferred
- Salesforce experience is a plus
- Experience in Microsoft Office Suite (Excel, Word, Outlook)
- Advanced Excel knowledge is a necessity
- Data reconciliation skills
- Strong organizational skills
- Attention to detail and the ability to work efficiently under deadline pressure is essential
- Able to multitask, prioritize, and manage time efficiently
- Able to work in a fast-paced, team environment as well as independently
- Strong interpersonal skills; effective oral and written communications both internally and externally
- Flexibility and adaptability; energetic and self-driven
- Successful completion of background screening is required as a condition of employment
Benefits
Comp & perks- PTO
- Medical insurance
- Dental insurance
- Vision insurance
- Retirement savings
- Disability insurance
- Life insurance