CRM Technical Product Manager

Ameriprise Financial Services, LLC

. Serve as Product Owner for Salesforce CRM capabilities, primarily supporting Experienced Advisor Recruiting (EAR) .

Posted 10/15/2026full-timeMinneapolis • Minnesota • United StatesMid-LevelSenior💰 $93,400 - $128,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce CRM capabilities, product ownership, and Agile methodologies, with a strong focus on translating business needs into actionable requirements and enhancing user experience. Proven ability to manage product backlogs, prioritize enhancements, and deliver measurable business outcomes.

Highest-signal resume keywords

Salesforce CRM ExperienceProduct OwnershipAgile MethodologiesBacklog ManagementBusiness Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements ManagementUser Story DevelopmentAcceptance Criteria DefinitionBacklog PrioritizationUser Acceptance TestingSolution DesignData ManagementRisk EvaluationProcess ImprovementTechnology Enhancement Delivery

Soft Skills

Analytical SkillsProblem-SolvingDecision-MakingCommunication SkillsPartnership Building

Tools & Technologies

Salesforce Sales CloudAgile ToolsCRM PlatformsChange Management ToolsReporting Tools

Industry Keywords

Financial ServicesAdvisor RecruitingBusiness ProcessesPlatform GovernanceStakeholder Communication

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as Product Owner for Salesforce CRM capabilities, primarily supporting Experienced Advisor Recruiting (EAR)
Support additional business lines across the CRM platform
Partner with business leaders and Technology teams to define, prioritize, and deliver Salesforce enhancements and related platform integrations
Translate business needs into requirements, user stories, and acceptance criteria
Maintain a prioritized product backlog and develop and manage the product roadmap
Participate in Agile delivery activities and make prioritization decisions regarding scope, risks, dependencies, and implementation impacts
Lead roadmap planning, solution design, and delivery activities
Evaluate enhancement requests, business opportunities, and platform capabilities
Gather and analyze feedback, support cases, and production issues to identify platform enhancements and process improvements
Monitor adoption and user satisfaction to assess solution performance and inform prioritization
Support user acceptance testing, validate requirements, and recommend improvements
Coordinate resolution of production issues, including impact assessment, prioritization, stakeholder communication, and validation of fixes
Develop partnerships with business stakeholders, technology teams, vendors, and end users
Coordinate communication, release readiness, and change management activities

Requirements

What you’ll need

5+ years of experience in product management, product ownership, business analysis, or a related technology role
Bachelor's Degree or equivalent experience in Business, Computer Science or related field
Experience supporting Salesforce Sales Cloud solutions, including requirements management, backlog prioritization, testing, and release delivery
Proven success delivering technology enhancements that improve business processes, user experience, and measurable business outcomes
Ability to translate complex business needs into requirements, user stories, and actionable delivery plans
Experience working in Agile environments, including backlog management, sprint planning, backlog refinement, user acceptance testing, and release activities
Strong analytical, problem-solving, and decision-making skills
Ability to evaluate risks, dependencies, tradeoffs, and implementation impacts
Ability to build effective partnerships with business stakeholders, technology teams, vendors, and cross-functional delivery teams
Excellent verbal and written communication skills
Valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States
Preferred: Experience supporting financial advisor growth, sales, recruiting, or related business processes
Preferred: Experience within the financial services industry
Preferred: Experience serving as a Product Owner within an Agile delivery model
Preferred: Experience supporting Salesforce integrations, data management, security, reporting, or platform governance activities

Benefits

Comp & perks

Variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role
Vacation time
Sick time
401(k)
Health insurance
Dental insurance
Life insurance
Flexible work from home one (1) day per week
Reasonable accommodation during the application or interview process