Employee Relations Manager

Ameriprise Financial Services, LLC

. Provide Employee Relations support for EMEA and APAC through consultation, guidance, and case management .

Posted 10/19/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Employee Relations support across EMEA and APAC, with a strong focus on compliance with regional employment law, case management, and data analysis to drive HR policy improvements. Capable of providing strategic guidance on sensitive employee matters while maintaining confidentiality and professionalism.

Highest-signal resume keywords

Employee Relations ExperienceKnowledge of Employment LawInvestigative SkillsData Analysis and MetricsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Employee RelationsCase ManagementData AnalysisPerformance ManagementConflict ResolutionDisciplinary ActionGrievance HandlingRisk MitigationPolicy DevelopmentTUPE Processes

Soft Skills

Attention to DetailOrganizational SkillsTeam CollaborationConfidentialityDecision-Making

Tools & Technologies

Workplace TechnologyDigital Tools

Industry Keywords

EMEAAPACEmployment LegislationLegal ComplianceHR TrendsEmployee Experience

About the role

Key responsibilities & impact

Provide Employee Relations support for EMEA and APAC through consultation, guidance, and case management
Advise HR colleagues and leaders on performance, absence, conflict resolution, flexible working, disciplinary action, terminations, grievances, and other sensitive employee relations matters
Track and manage employee relations cases using employment law and organizational policies and procedures
Maintain regional ER case management records in accordance with privacy requirements
Analyze ER data and metrics to identify trends, determine root causes, and provide data-driven recommendations
Develop, communicate, and continuously improve HR policies across EMEA and APAC
Manage EMEA redundancy and TUPE processes, including documentation, risk mitigation, accurate payments, and employee experience
Coach and guide ER and HR team members to build employee relations capability
Lead or contribute to cross-functional projects and process improvement initiatives
Report regional ER activity to HR leadership and provide updates on significant issues, trends, and upcoming employment legislation changes
Partner with the Employment Law team on escalated matters and legal advice

Requirements

What you’ll need

Strong working knowledge of current regional employment/labor law, legal compliance requirements, HR trends, and emerging litigation/regulatory areas
Strong investigative skills and experience handling sensitive employee relations matters
Strong written and verbal communication skills, with ability to adapt communication style to different audiences
Ability to build rapport and confidence with stakeholders and provide credible advice and recommendations
Attention to detail and highly organized approach while managing multiple competing deadlines
Team-working and collaboration skills
High degree of confidentiality, professionalism, sensitivity, discretion, judgment, and decision-making ability
Understanding of risk appetite and ability to analyze and explain recommendations and risks
Confidence using workplace technology and digital tools
Awareness of European employment legislation (desirable)
Employee relations experience across EMEA and APAC regions
Full-time permanent employment

Benefits

Comp & perks

Flexible working arrangements, including the ability to work from home one (1) day per week
Inclusive and performance-based culture
Career growth and development opportunities
Reasonable accommodations for individuals with disabilities during recruitment