Operations Manager

Ameriprise Financial Services, LLC

. Provide leadership to team members accountable for processing, service, and administration of multiple or complex Operations processes .

Posted 10/1/2026full-timeMinneapolis • Minnesota • United StatesMid-LevelSenior💰 $87,400 - $131,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing operations processes and ensuring compliance with regulatory standards. Capable of driving process improvements and effectively collaborating with internal and external partners to enhance operational efficiency.

Highest-signal resume keywords

Operations Process ManagementPeople LeadershipRegulatory CompliancePerformance MeasurementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ProcessesTransactional ProcessingQuality AssuranceRegulatory StandardsPerformance Reporting

Soft Skills

CoachingCommunicationProblem SolvingTeam DevelopmentFeedback Management

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer ServiceBusiness EfficiencyRisk ManagementPolicy OversightWorkload Management

About the role

Key responsibilities & impact

Provide leadership to team members accountable for processing, service, and administration of multiple or complex Operations processes
Provide coaching, development, and support to ensure timely and accurate execution of daily functions
Ensure compliance with regulatory requirements
Drive implementation of process improvements and ensure processes and procedures are documented
Lead or participate in projects as a subject matter expert
Provide work direction and support on processes, procedures, and escalated issues
Develop methods to measure and report department performance
Allocate resources and manage workload to meet accuracy, transactional processing, quality, compliance, and regulatory standards
Identify and resolve business issues to improve efficiency and operational effectiveness
Provide oversight of policies and procedures
Work with internal and external business partners to identify and minimize risk
Provide coaching, feedback, and performance management
Set department initiatives and individual performance goals

Requirements

What you’ll need

High school diploma or GED
5-7 years of relevant experience
Extensive experience working in operations, processing or customer service team
Strong working knowledge of Operations processes, policies, techniques, and applicable regulations
Proven ability to work effectively with internal and external partners at all levels
Demonstrated people leadership experience
Strong communication skills, including ability to explain complex issues in an understandable manner
Valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States
Flexibility to occasionally work prior to market open, as dictated by the needs of the business

Benefits

Comp & perks

Bonus, commissions, and/or long-term incentives depending on the role
Vacation time
Sick time
401(k)
Health insurance
Dental insurance
Life insurance
Flexibility to work from home one (1) day per week