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Senior Operations Professional
Ameriprise Financial Services, LLC. Independently process, reconcile and/or balance the assigned product according to department policy and procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational processing capabilities with a focus on accuracy and compliance within the financial services industry. Proven ability to manage multiple priorities and effectively communicate complex issues.
Highest-signal resume keywords
Transaction ProcessingRegulatory ComplianceProblem ResolutionAttention To DetailCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ProcessingReconciliationTransaction BalancingProcess ImprovementResearch Skills
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAbility To Manage Multiple Priorities
Tools & Technologies
Computer Applications
Industry Keywords
Financial ServicesIndustry RegulationsCompliance Procedures
About the role
Key responsibilities & impact- Independently process, reconcile and/or balance the assigned product according to department policy and procedures
- Ensure comprehensive and seamless operations for all transaction requests with minimal direction
- Work with internal and external business partners to research and resolve issues accurately and timely
- Ensure transaction processing follows industry rules, regulations, and internal compliance procedures
- Troubleshoot and provide seamless service
- Identify process improvements and partner with appropriate resources to implement solutions
- Utilize various computer applications to provide operational processing information and take action as appropriate
- Participate in team or department projects as assigned
Requirements
What you’ll need- High school diploma or GED
- 1-3 years of relevant experience
- Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience
- Previous operations, processing, or customer service experience
- Ability to research and resolve problems
- Ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment
- Demonstrated understanding of company and industry regulatory requirements
- Strong written and verbal communication skills
- Strong attention to detail and ability to meet accuracy standards in a high-volume processing situation
- Valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States
- Preferred: ability to understand and communicate complex issues
- Preferred: product-specific or financial services industry experience
Benefits
Comp & perks- Variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role
- Vacation time
- Sick time
- 401(k)
- Health insurance
- Dental insurance
- Life insurance
- Flexibility to work from home one (1) day per week