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Senior Operations Professional – Clearing, MFO Networking, Transfers
Ameriprise Financial Services, LLC. Independently process, reconcile and/or balance assigned products according to department policies and procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and problem-solving capabilities while effectively managing high-volume operations and ensuring compliance with industry regulations. Proven ability to communicate complex issues clearly and implement process improvements.
Highest-signal resume keywords
Operations Processing ExperienceIssue Resolution SkillsAttention To DetailEffective Communication SkillsFinancial Services Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingAuditingFrontline UnderwritingProcess ImprovementComplex Issue Resolution
Soft Skills
Analytical SkillsProblem SolvingTime Management
Industry Keywords
Compliance ProceduresHigh-Priority AccountsCustomer ServiceOperations TeamsRelationship Management
About the role
Key responsibilities & impact- Independently process, reconcile and/or balance assigned products according to department policies and procedures
- Research and resolve complex issues escalated from operations teams
- Communicate resolution status updates to appropriate internal and external parties
- Manage high-volume case loads involving high-priority advisors, clients, and relationship partners
- Process routine and sophisticated transactions involving high-priority accounts
- Complete day-to-day operations processing tasks, including auditing, transaction processing, approval of reissued and rewritten transactions, and frontline underwriting where appropriate
- Identify process improvements and implement solutions
- Participate in team or department projects as assigned
- Ensure transactions follow industry rules, regulations, and internal compliance procedures
Requirements
What you’ll need- High school or GED
- 3+ years of operations, processing, or customer service experience
- Proven ability to research and resolve issues
- Demonstrated analytical and problem solving skills
- Strong attention to detail
- Ability to work under tight time frames and deadlines while achieving a high degree of accuracy
- Effective written and verbal communication skills
- Ability to understand and communicate complex issues
- Product-specific or financial services industry experience preferred
- Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience
Benefits
Comp & perks- Variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role
- Vacation time
- Sick time
- 401(k)
- Health insurance
- Dental insurance
- Life insurance
- Reasonable accommodation support during recruitment and interviews