Mortgage Lock Desk Analyst

AmeriSave Mortgage Corporation

. Process new locks requests, extensions, relocks, lock changes, and lock cancellations with investors .

Posted 9/30/2026full-timeRemote • United StatesJuniorMid-Level💰 $25 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Lock Desk operations, including processing lock requests and managing pricing issues while adhering to AmeriSave Rate Lock Policy. Proficient in secondary mortgage market frameworks and capable of maintaining professionalism in a fast-paced environment.

Highest-signal resume keywords

Lock Desk ExperienceSecondary Mortgage Market KnowledgeCritical Thinking SkillsMicrosoft Office ProficiencyDetail Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lock Desk OperationsPricing ExperienceFannie Mae KnowledgeFreddie Mac KnowledgeFHA/VA Programs KnowledgeBest Effort Loans LockingJumbo Products KnowledgeSQL Knowledge

Soft Skills

ProfessionalismCritical ThinkingAbility to Learn and Grow

Tools & Technologies

Microsoft OfficeHigh-Speed Internet

Industry Keywords

Mortgage IndustryLock DeskPricing EngineHigh-Volume Environment

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Process new locks requests, extensions, relocks, lock changes, and lock cancellations with investors
Manage the Lock Desk queue in a timely manner by providing support to Loan origination units as needed
Enforce AmeriSave Rate Lock Policy while working closely with Loan Officers and Operations Staff
Aid production support staff in identifying and solving various locking and pricing issues
Notify leaders of pricing and other issues to maintain accuracy of internal pricing engine and improve system processes and performance
Work Monday to Friday, 10 a.m.–6 p.m. EST, with a one-hour lunch and breaks

Requirements

What you’ll need

2+ years of Lock Desk or pricing experience OR 3+ years of general Mortgage experience with 1+ year of lock desk specific experience
Working Knowledge of secondary mortgage market framework- Fannie Mae, Freddie Mac and FHA/VA mortgage programs
Experience locking best effort loans with investors
Knowledge of products: Jumbo, CES, Helocs, NonQm a plus
Able to work efficiently while maintaining professionalism across departments and external vendors
Strong critical thinking and math skills
Ability and desire to learn and grow
Microsoft Office applications experience required
SQL knowledge is a plus
Detail oriented with ability to work in high-volume, fast-paced environment
High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet
Minimum internet speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use)

Benefits

Comp & perks

401(k)
Dental insurance
Disability insurance
Employee discounts
Health insurance
Life insurance
Paid time off
12 paid holidays per year
Paid training
Referral program
Vision insurance
Referral bonuses