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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and sales within the pharmaceutical and biotech industries, with a strong focus on building relationships with healthcare providers and navigating reimbursement processes. Proficient in educating stakeholders on complex disease states and leveraging digital engagement tools to drive product utilization.
Highest-signal resume keywords
Account Management ExperienceSales Experience in Pharmaceutical IndustryReimbursement NavigationRheumatology and Nephrology KnowledgeStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales ExperienceReimbursement NavigationPatient Access CoordinationDisease State EducationNegotiating AccessBuilding Customer RelationshipsInfused Therapies KnowledgeBuy-and-Bill Products FamiliarityManaged Markets Knowledge
Soft Skills
Interpersonal SkillsWritten Communication SkillsVerbal Communication SkillsSelf-MotivationAdaptability
Tools & Technologies
Microsoft OfficeVirtual Communication ToolsDigital Engagement ChannelsPeer Education Programs
Industry Keywords
Pharmaceutical IndustryBiotech IndustryMedical Device IndustryRare Disease ExperienceCommunity PracticesAcademic CentersIDNsHospital SystemsSite of Care EducationPatient Services Teams
About the role
Key responsibilities & impact- Represent Tavneos to physicians and healthcare professionals
- Establish product demand and deliver comprehensive account management within a designated territory
- Educate medical professionals and external stakeholders on disease state awareness and product information
- Drive product utilization and address the unique needs of each account
- Build and maintain relationships with healthcare providers and stakeholders across the patient care ecosystem
- Navigate private practices, academic institutions, IDNs, community hospitals, and specialty clinics
- Identify and address patient access, reimbursement, and pull-through challenges
- Coordinate cross-functional field and internal matrix teams to deliver account-specific solutions
- Develop referral networks and site-of-care pathways
- Establish relationships with local and regional KOLs
- Contribute field insights and market intelligence to cross-functional partners and leadership
- Leverage approved tools, peer education programs, and digital engagement channels
- Maximize promotional resources and operate within the assigned territory budget
- Represent Amgen at medical congresses, society meetings, and educational events
- Complete training and administrative responsibilities while upholding company policies and compliance standards
Requirements
What you’ll need- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Rare or Ultra Rare Disease experience preferred
- Demonstrated success in reimbursement navigation, site of care education, and/or patient access coordination
- Experience promoting products requiring coordination with office staff, infusion centers, and patient services teams
- Prior experience working in or with Rheumatology and Nephrology strongly preferred
- Familiarity with Tavneos, infused therapies, buy-and-bill products, or products under medical benefit highly desired
- Experience engaging with administrators in community practices, academic centers, IDNs, and hospital systems
- Ability to collaborate cross-functionally in a matrix environment
- Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus
- Experience negotiating access or navigating formulary pathways preferred for more strategic roles
- Proven ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences
- Excellent interpersonal, written, and verbal communication skills
- High degree of self-motivation, initiative, and adaptability
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools
- Willingness to travel approximately up to 80%, including occasional overnight or weekend travel
- Sponsorship for this role is not guaranteed
Benefits
Comp & perks- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance
