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Amgen

Account Manager – Specialty Account Manager, TEPEZZA, Ocular

Amgen

. Represent TEPEZZA to physicians and healthcare professionals .

Posted 10/31/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $145,311 - $215,025 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and sales within the pharmaceutical and biotech industries, with a strong focus on driving product demand and managing customer relationships. Proficient in navigating reimbursement issues and collaborating with cross-functional teams to achieve sales goals.

Highest-signal resume keywords
Account ManagementSales Experience in Pharmaceutical IndustryBuy-and-Bill ExperienceSite of Care ExperienceStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Strategy DevelopmentTerritory Business PlanningProduct EducationReimbursement Issue ResolutionAccount Management Support
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationProfessional DemeanorProactive ApproachInterpersonal Skills
Tools & Technologies
Microsoft Office
Industry Keywords
Pharmaceutical SalesBiotech SalesMedical Device SalesEndocrinologyOphthalmologyRare Disease StatesIntegrated Delivery NetworksField Team CoordinationCustomer Relationship ManagementHigh-Performance Team Contribution

About the role

Key responsibilities & impact
  • Represent TEPEZZA to physicians and healthcare professionals
  • Establish product sales and perform total territory account management
  • Provide account management support to accounts within a specific geography
  • Act as central account manager, driving product demand and coordinating relevant field teams
  • Develop territory business plans to achieve and exceed annual sales goals
  • Promote TEPEZZA within approved labeling and applicable legal, regulatory, and ethical guidelines
  • Address access, pull-through, and reimbursement issues with stakeholders and matrix team members
  • Develop customer relationships and communicate customer needs and goals to team members
  • Communicate territory activity accurately and timely
  • Drive product demand through disease-state and product education
  • Provide feedback to leadership, colleagues, and internal departments
  • Coordinate with patient services, market access teams, accounts, and Amgen field teams
  • Educate healthcare professionals and office staff on site-of-care options
  • Attend medical congresses and society meetings as needed
  • Manage efforts within assigned promotional and operational budgets
  • Complete company training and administrative duties
  • Contribute to a high-performance team and perform other requested responsibilities

Requirements

What you’ll need
  • Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience
  • Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR Master's degree and 6 years; OR Bachelor's degree and 8 years; OR Associate degree and 10 years
  • Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
  • Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
  • Site of care and reimbursement experience strongly preferred
  • Experience working with institutions and integrated delivery networks preferred
  • Pharma account management selling experience essential; ability to coordinate across field teams to address the full range of account needs
  • Approximately 80% travel, including some overnight and weekend commitments
  • Proficient in Microsoft Office
  • Professional, proactive demeanor
  • Strong interpersonal skills
  • Excellent written and verbal communication skills

Benefits

Comp & perks
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
  • Career development opportunities
  • Approximately 80% travel, including some overnight and weekend commitments