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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmaceutical sales, account management, and territory business planning, with a strong focus on customer relationship development and compliance with industry regulations. Proficient in addressing reimbursement issues and driving product demand through effective communication and education.
Highest-signal resume keywords
Pharmaceutical Sales ExperienceAccount ManagementBuy-and-Bill ExperienceSite of Care ExperienceStrong Interpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceAccount Management SellingBusiness PlanningReimbursement CoordinationCustomer Relationship Development
Soft Skills
Strong Interpersonal SkillsExcellent Written CommunicationExcellent Verbal CommunicationProfessional DemeanorProactive Attitude
Tools & Technologies
Microsoft Office
Industry Keywords
Pharmaceutical IndustryBiotech IndustryMedical Device IndustryEndocrinologyOphthalmologyRare Disease StatesIntegrated Delivery NetworksCompliance PoliciesLegal GuidelinesRegulatory Guidelines
About the role
Key responsibilities & impact- Represent TEPEZZA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
- Provide account management support to accounts within the Phoenix District.
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote TEPEZZA within approved labeling and in compliance with legal, regulatory, and industry guidelines.
- Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
- Develop customer relationships by understanding customer needs and communicating them to team members.
- Meet or exceed corporate sales goals.
- Communicate territory activity accurately and timely to management.
- Drive product demand through education on disease state and product information.
- Provide feedback to sales, business unit leadership, colleagues, and internal departments about changing conditions and results.
- Collaborate with patient services and market access team members.
- Coordinate between accounts and relevant Amgen field teams to support account needs.
- Educate healthcare professionals and office staff on site-of-care options.
- Attend medical congresses and society meetings as needed.
- Manage efforts within assigned promotional and operational budget.
- Maximize approved resources to achieve territory and account goals.
- Complete administrative duties accurately and timely.
- Function as a contributing member of a high-performance team.
- Perform other tasks and responsibilities as requested by the Company.
Requirements
What you’ll need- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
- Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
- Site of care and reimbursement experience strongly preferred.
- Experience working with institutions and integrated delivery networks preferred.
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
- Approximately 80% travel (may vary by territory), including overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Must successfully complete all Company training classes.
- Must adhere to Company compliance policies and guidelines, including applicable industry and corporate legal and regulatory guidelines.
Benefits
Comp & perks- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance
