Associate Director, Corporate Affairs, Social Media Strategy

Amgen

. Lead Amgen’s corporate social media strategy, channel roadmap, and operating model .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $144,706 - $195,778 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading corporate social media strategy, integrating digital communications with enterprise initiatives, and managing cross-functional teams. Proficient in audience insights, content strategy, and compliance within highly regulated industries.

Highest-signal resume keywords

Corporate Social Media StrategyDigital CommunicationsAudience InsightsCrisis CommunicationsSocial Media Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social Media ManagementContent StrategyData-Driven RecommendationsCommunity ManagementPerformance MeasurementAudience TargetingSEOGenerative Engine OptimizationSocial ListeningCrisis Management

Soft Skills

Exceptional WritingStrategic CounselProactive LeadershipSound JudgmentCuriosity

Tools & Technologies

Social Media PlatformsDigital Analytics ToolsContent Management SystemsAI TechnologiesAgency Management Tools

Industry Keywords

BiotechnologyPharmaceuticalsHealthcareReputation ManagementCompliance Standards

About the role

Key responsibilities & impact

Lead Amgen’s corporate social media strategy, channel roadmap, and operating model
Advise on audience behavior, platform trends, digital culture, AI, and reputational risks
Translate audience insights into content, channel, and engagement strategies
Drive social-first storytelling, content strategy, and paid/organic distribution
Integrate social media into enterprise communications, executive thought leadership, and major corporate initiatives
Lead the employee social ambassador program and strengthen cross-channel audience engagement
Establish social media policies, governance, and compliance standards
Oversee channel operations, community management, moderation, and risk escalation
Support issues management and crisis communications through social insights and rapid response
Lead social listening, competitive intelligence, and audience insights
Measure performance and optimize strategy using data-driven recommendations
Drive responsible adoption of AI and emerging technologies for social media and communications
Build social media capabilities through training, coaching, and best practices
Manage agency, platform, and technology partners, including budgets and performance
Lead complex cross-functional initiatives across Corporate Affairs and global stakeholders
Report to the Senior Director, Social & Digital Media within the External Engagement team
Partner across Corporate Affairs and with Law, Regulatory, Compliance, Privacy, Security, agency and technology partners

Requirements

What you’ll need

Doctorate degree and 3 years of social media, digital communications, marketing, corporate communications, or related field experience OR Master’s degree and 5 years of experience OR Bachelor’s degree and 7 years of experience OR Associate’s degree and 12 years of experience OR High school diploma / GED and 14 years of experience
3 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Progressive experience in corporate social media, digital communications or integrated communications, including complex social media programs and initiatives in biotechnology, pharmaceuticals, healthcare or another highly regulated, reputation-sensitive industry
Experience developing and executing enterprise or global social media strategy, governance and channel operations for a large, matrixed organization
Experience with organic and paid social media, major social platforms, audience targeting and segmentation, distribution and amplification strategies, community management, brand safety, accessibility and evolving platform requirements
Experience partnering with Legal, Regulatory, Compliance, Privacy and Security teams to establish social media policies, review workflows, risk controls and escalation protocols
Experience using social listening, audience intelligence, competitive intelligence and cultural insights
Experience developing measurement frameworks and translating performance data into insights and recommendations
Experience leading or supporting employee advocacy and executive social media or thought leadership programs
Understanding of the creator and influencer ecosystem
Issues and crisis communications experience, including real-time monitoring, escalation and coordination
Working knowledge of SEO, generative engine optimization (GEO) and digital discovery behaviors
Ability to responsibly apply artificial intelligence and emerging technologies with attention to governance, accuracy and risk
Ability to build organizational capability and lead through influence
Experience managing agencies, technology partners, budgets and multiple complex workstreams
Exceptional writing, editing, presentation and strategic counsel skills
Highly self-directed, curious and proactive, with sound judgment
Sponsorship for this role is not guaranteed

Benefits

Comp & perks

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible
Career development opportunities
Work/life balance support