Key Account Manager – Neurology

Amgen

. Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment .

Posted 10/31/2026full-timeRemote • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within the rare disease and specialty therapeutics sectors, focusing on patient access, reimbursement processes, and operational efficiency. Proven ability to engage stakeholders, develop strategic account plans, and navigate complex healthcare environments to enhance treatment continuity.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContracting and Negotiation SkillsStakeholder EngagementSales Experience in Specialty Therapeutics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ReimbursementCodingBenefit VerificationPrior AuthorizationAccount ContractingSales Strategy DevelopmentData AnalysisOperational Workflow EvaluationPatient Financial NavigationBuy-and-Bill Processes

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsAbility to Manage Competing PrioritiesPatient-Centered Approach

Industry Keywords

Rare DiseaseSpecialty ClinicsHealth SystemsInfusion CentersIntegrated Delivery Networks (IDNs)Group Purchasing Organizations (GPOs)Specialty PharmaciesClinical OperationsRevenue Cycle ManagementSite-of-Care Decision Drivers

About the role

Key responsibilities & impact

Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment
Partner with key stakeholders in targeted accounts across Amgen’s Rare Disease therapeutic areas
Unlock operational and access challenges related to appropriate therapies across assigned health systems, specialty clinics, infusion centers, and sites of care
Diagnose account-level barriers and execute targeted strategies to enable appropriate access to therapy
Strengthen clinic readiness and optimize buy-and-bill operations
Develop and execute account plans aligned to customer priorities, portfolio growth, patient access, site-of-care friction, and treatment continuity
Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Lead assigned account contracting opportunities, coordinating internal approvals and supporting compliant negotiation and execution
Address barriers involving contracting, customer membership, ordering, distribution, formulary or pathway decisions, and product availability
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues on access solutions
Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk
Improve reimbursement readiness, inventory practices, ordering processes, and patient financial navigation
Educate sites of care and provide workflow support and coordinated resources
Identify operational gaps affecting referrals, scheduling, infusion capacity, care coordination, and follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide field insights on customer needs, competitive dynamics, reimbursement trends, and operational barriers
Monitor account performance and adapt priorities in a compliant manner
Maintain accurate account plans, affiliations, activity records, and opportunity documentation
Lead matrix planning and follow-through for priority account initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience, OR Master’s degree and 4 years of sales experience and/or related account management experience, OR Bachelor’s degree and 6 years of sales experience and/or related account management experience, OR Associate’s degree and 10 years of sales experience and/or related account management experience, OR High School diploma/GED and 12 years of sales experience and/or related account management experience
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
Understanding of clinic operations and site-of-care decision drivers
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
Ability to manage competing priorities, operate independently, and execute through cross-functional teams
Patient-centered, compliant approach to customer engagement and solution development
Approximately 40–60% travel within an assigned geography, including customer meetings, internal planning, and industry events

Benefits

Comp & perks

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Work/life balance
Financial plans with opportunities to save towards retirement or other goals