Key Account Manager – Neurology

Amgen

. Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment .

Posted 10/31/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and stakeholder engagement within complex healthcare environments, focusing on operational efficiency, reimbursement strategies, and patient access solutions. Proven ability to analyze account performance and implement targeted strategies to enhance clinic readiness and optimize buy-and-bill operations.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContracting NegotiationStakeholder EngagementBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningData AnalysisReimbursement StrategiesPrior AuthorizationCoding KnowledgeBuy-and-Bill OperationsContractingPerformance MonitoringEconomic AnalysisPatient Financial Navigation

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsIndependent OperationCross-Functional Collaboration

Industry Keywords

Rare DiseaseSpecialty TherapeuticsInfusion CentersHealth SystemsProvider AccountsIDNsGPOsSpecialty PharmaciesClinic OperationsCare Coordination

About the role

Key responsibilities & impact

Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment
Partner with key stakeholders in targeted accounts across Amgen Rare Disease therapeutic areas
Unlock operational and access challenges across health systems, specialty clinics, infusion centers, and sites of care
Diagnose account-level barriers and execute targeted strategies to enable therapy access
Strengthen clinic readiness and optimize buy-and-bill operations
Assess business environments and identify access, operational, economic, and care-delivery barriers
Develop and execute account plans aligned with customer priorities and portfolio objectives
Build stakeholder maps and engage clinical, administrative, pharmacy, finance, procurement, infusion operations, and care coordination stakeholders
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Lead assigned account contracting opportunities, coordinate internal approvals, and support compliant negotiation and execution
Address contracting, ordering, distribution, formulary, pathway, and product availability barriers
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues
Evaluate and improve buy-and-bill workflows, reimbursement readiness, inventory, ordering, and patient financial navigation
Engage sites through education, workflow support, and coordinated resources
Identify operational gaps affecting referrals, scheduling, infusion capacity, care coordination, and follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide actionable field insights on customer needs, competition, reimbursement trends, and operational barriers
Monitor account performance and adapt priorities compliantly
Maintain accurate account plans, affiliations, activity records, and opportunity documentation
Lead matrix planning and follow-through for priority account initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience, OR Master’s degree and 4 years, OR Bachelor’s degree and 6 years, OR Associate’s degree and 10 years, OR High School diploma/GED and 12 years
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
Understanding of clinic operations and site-of-care decision drivers
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
Ability to manage competing priorities, operate independently, and execute through cross-functional teams
Patient-centered, compliant approach to customer engagement and solution development
Approximately 40–60% travel within an assigned geography, including customer meetings, internal planning, and industry events

Benefits

Comp & perks

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Work/life balance
Financial plans with opportunities to save towards retirement or other goals