Key Account Manager – Neurology

Amgen

. Assess business environments across assigned accounts to identify access, operational, economic, and care-delivery barriers .

Posted 10/31/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales within complex healthcare environments, focusing on reimbursement, contracting, and patient access solutions. Capable of engaging diverse stakeholders and translating insights into actionable strategies for operational improvement.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContract Negotiation SkillsStakeholder EngagementSales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ReimbursementCodingBenefit VerificationPrior AuthorizationContractingAccount EconomicsPerformance Data AnalysisSales Strategy DevelopmentOperational Gap AnalysisPatient Financial Navigation

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsAbility to Manage Competing PrioritiesIndependent Operation

Industry Keywords

Specialty ClinicsHealth SystemsInfusion CentersRare DiseaseSpecialty TherapeuticsBiologicsBuy-and-Bill EnvironmentsIDNsGPOsClinical Revenue Cycle

About the role

Key responsibilities & impact

Assess business environments across assigned accounts to identify access, operational, economic, and care-delivery barriers
Develop and execute account plans aligned to customer priorities, portfolio growth, patient access, site-of-care friction, and treatment continuity
Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Lead assigned account contracting opportunities, coordinate internal approvals, and support compliant negotiation and execution
Address barriers related to contracting, customer membership, ordering, distribution channels, formulary or pathway decisions, and product availability
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues on access solutions
Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk
Improve reimbursement readiness, inventory practices, ordering processes, and patient financial navigation
Engage sites of care through education, workflow support, and coordinated resources
Identify operational gaps affecting referrals, scheduling, infusion capacity, care coordination, and post-initiation follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide field insights on customer needs, competitive dynamics, reimbursement trends, and operational barriers
Monitor account performance and adapt priorities in a compliant manner
Maintain account plans, affiliations, activity records, and opportunity documentation in required systems
Lead matrix planning and follow-through for priority account initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience OR Master’s degree and 4 years of sales experience and/or related account management experience OR Bachelor’s degree and 6 years of sales experience and/or related account management experience OR Associate’s degree and 10 years of sales experience and/or related account management experience OR High School diploma/GED and 12 years of sales experience and/or related account management experience
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
Understanding of clinic operations and site-of-care decision drivers
Business acumen and ability to interpret account economics, reimbursement information, and performance data
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
Ability to manage competing priorities, operate independently, and execute through cross-functional teams
Patient-centered, compliant approach to customer engagement and solution development
Approximately 40–60% travel within an assigned geography

Benefits

Comp & perks

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities