Key Account Manager – Rare Disease, Endocrinology-Ocular

Amgen

. Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment .

Posted 10/31/2026full-timeDallas • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales within the healthcare sector, particularly in rare disease and specialty therapeutics. Proficient in navigating complex provider accounts, reimbursement processes, and operational challenges to enhance patient access and treatment outcomes.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContract Negotiation SkillsSales Experience in HealthcareStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentAccount PlanningBenefit VerificationPrior AuthorizationCodingFinancial Risk AssessmentOperational Gap AnalysisBuy-and-Bill Workflow EvaluationData AnalysisPerformance Monitoring

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsAbility to Manage Competing PrioritiesCross-Functional Team Collaboration

Industry Keywords

Rare DiseaseSpecialty TherapeuticsBiologicsInfusion CentersHealth SystemsIDNsGPOsSpecialty PharmaciesRevenue Cycle ManagementPatient Financial Navigation

About the role

Key responsibilities & impact

Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment
Partner with key stakeholders in targeted accounts across Amgen Rare Disease therapeutic areas
Unlock operational and access challenges across assigned health systems, specialty clinics, infusion centers, and sites of care
Diagnose account-level barriers and execute targeted strategies to enable appropriate therapy access
Strengthen clinic readiness and optimize buy-and-bill operations
Proactively assess access, operational, economic, and care-delivery barriers across assigned accounts
Develop and execute account plans aligned with customer priorities and Amgen portfolio objectives
Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Serve as commercial lead for assigned account contracting opportunities
Coordinate internal approvals and support compliant contract negotiation and execution
Address barriers involving contracting, ordering, distribution, formulary or pathway decisions, and product availability
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues
Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk
Identify improvements in reimbursement readiness, inventory practices, ordering processes, and patient financial navigation
Engage sites of care through education, workflow support, and coordinated resources
Identify operational gaps affecting referrals, scheduling, infusion capacity, care coordination, and follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide actionable field insights on customer needs, competition, reimbursement trends, and operational barriers
Monitor account performance and adapt priorities compliantly
Maintain account plans, affiliations, activity records, and opportunity documentation in required systems
Lead matrix planning and follow-through for priority account initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience
OR Master’s degree and 4 years of sales experience and/or related account management experience
OR Bachelor’s degree and 6 years of sales experience and/or related account management experience
OR Associate’s degree and 10 years of sales experience and/or related account management experience
OR High School diploma/GED and 12 years of sales experience and/or related account management experience
Approximately 40–60% travel within an assigned geography, including customer meetings, internal planning, and industry events
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care preferred
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments preferred
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations preferred
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care preferred
Understanding of clinic operations and site-of-care decision drivers preferred
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data preferred
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders preferred
Ability to manage competing priorities, operate independently, and execute through cross-functional teams preferred
Patient-centered, compliant approach to customer engagement and solution development preferred

Benefits

Comp & perks

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Financial plans with opportunities to save towards retirement or other goals
Work/life balance