Key Account Manager – Rare Disease, Endocrinology-Ocular

Amgen

. Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment .

Posted 10/31/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and operational strategy within the rare disease and specialty therapeutics sectors, focusing on reimbursement processes, clinic operations, and stakeholder engagement. Proven ability to analyze account performance and implement targeted strategies to enhance patient access and treatment readiness.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContracting and Negotiation SkillsStakeholder EngagementBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ReimbursementCodingBenefit VerificationPrior AuthorizationAccount EconomicsPerformance Data AnalysisContractingNegotiationClinic OperationsBuy-and-Bill Processes

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsAbility to Manage Competing PrioritiesPatient-Centered Approach

Industry Keywords

Rare DiseaseSpecialty TherapeuticsBiologicsInfusion CentersHealth SystemsIDNsGPOsSpecialty PharmaciesRevenue CycleCare Coordination

About the role

Key responsibilities & impact

Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment
Partner with key stakeholders in targeted accounts across Amgen Rare Disease therapeutic areas
Unlock operational and access challenges across health systems, specialty clinics, infusion centers, and sites of care
Diagnose account-level barriers and execute targeted strategies for therapy access, clinic readiness, buy-and-bill optimization, and patient/customer experience
Assess access, operational, economic, and care-delivery barriers across assigned accounts
Develop and execute account plans aligned with customer priorities and Amgen portfolio objectives
Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Lead assigned account contracting opportunities and coordinate internal approvals and compliant negotiations
Address contracting, ordering, distribution, formulary/pathway, customer membership, and product availability barriers
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues
Evaluate and improve buy-and-bill workflows, reimbursement readiness, inventory, ordering, and patient financial navigation
Provide site education and workflow support to strengthen therapy initiation and maintenance readiness
Identify operational gaps affecting referrals, scheduling, infusion capacity, care coordination, and follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide actionable field insights on customer needs, competition, reimbursement trends, and operational barriers
Monitor account performance, maintain account documentation in required systems, and lead matrix planning for priority initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience, OR Master’s degree and 4 years, OR Bachelor’s degree and 6 years, OR Associate’s degree and 10 years, OR High School diploma/GED and 12 years
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
Experience in rare disease, specialty therapeutics, biologics, infusion, or complex buy-and-bill environments
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
Understanding of clinic operations and site-of-care decision drivers
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
Ability to manage competing priorities, operate independently, and execute through cross-functional teams
Patient-centered, compliant approach to customer engagement and solution development
Approximately 40–60% travel within an assigned geography

Benefits

Comp & perks

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan for field sales representatives
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Work/life balance