Key Account Manager, Rare Disease – Neurology

Amgen

. Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment .

Posted 10/31/2026full-timeRemote • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales within complex healthcare environments, focusing on patient access, reimbursement strategies, and stakeholder engagement. Proficient in navigating operational challenges and executing account plans to enhance patient and customer experiences.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContracting and Negotiation SkillsStakeholder EngagementSales Experience in Rare Disease

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceAccount ManagementReimbursementContractingBenefit VerificationPrior AuthorizationData AnalysisPerformance MonitoringOperational Strategy DevelopmentBuy-and-Bill Optimization

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsAbility to Manage Competing PrioritiesPatient-Centered Approach

Industry Keywords

Rare DiseaseSpecialty TherapeuticsBiologicsInfusion CentersHealth SystemsIDNsGPOsSpecialty PharmaciesRevenue CycleCare Coordination

About the role

Key responsibilities & impact

Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment
Partner with key stakeholders in targeted accounts across Amgen Rare Disease therapeutic areas
Unlock operational and access challenges across assigned health systems, specialty clinics, infusion centers, and sites of care
Diagnose account-level barriers and execute strategies supporting therapy access, clinic readiness, buy-and-bill optimization, and patient and customer experience
Assess business environments and identify access, operational, economic, and care-delivery barriers
Develop and execute account plans aligned with customer priorities
Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Lead assigned account contracting opportunities and coordinate internal approvals and compliant negotiation and execution
Address contracting, ordering, distribution, formulary, pathway, and product-availability barriers
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues
Evaluate and improve buy-and-bill workflows, reimbursement readiness, inventory practices, ordering processes, and patient financial navigation
Educate sites of care and provide workflow support and coordinated resources
Identify operational gaps affecting referrals, scheduling, infusion capacity, care coordination, and follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide field insights on customer needs, competitive dynamics, reimbursement trends, and operational barriers
Monitor account performance, maintain account documentation, and lead matrix planning for priority initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience, OR Master’s degree and 4 years of sales experience and/or related account management experience, OR Bachelor’s degree and 6 years of sales experience and/or related account management experience, OR Associate’s degree and 10 years of sales experience and/or related account management experience, OR High School diploma/GED and 12 years of sales experience and/or related account management experience
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
Understanding of clinic operations and site-of-care decision drivers
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
Ability to manage competing priorities, operate independently, and execute through cross-functional teams
Patient-centered, compliant approach to customer engagement and solution development
Approximately 40–60% travel within an assigned geography, including customer meetings, internal planning, and industry events

Benefits

Comp & perks

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan for field sales representatives
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Work/life balance