Key Account Manager – Rare Disease, Rheumatology-Nephrology

Amgen

. Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment .

Posted 10/31/2026full-timeRemote • California • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within rare disease and specialty therapeutics, focusing on reimbursement processes, clinic operations, and stakeholder engagement. Proven ability to develop and execute strategic account plans while navigating complex healthcare environments.

Highest-signal resume keywords

Account Management ExperienceReimbursement KnowledgeContracting and Negotiation SkillsStakeholder EngagementSales Experience in Rare Disease

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ReimbursementCodingBenefit VerificationPrior AuthorizationAccount PlanningContractingSales StrategyData AnalysisPerformance MonitoringInventory Management

Soft Skills

Executive CommunicationProblem SolvingInfluence SkillsAbility to Manage Competing PrioritiesPatient-Centered Approach

Industry Keywords

Rare DiseaseSpecialty TherapeuticsInfusion CentersHealth SystemsBuy-and-Bill EnvironmentIDNsGPOsSpecialty PharmaciesClinical OperationsCare Coordination

About the role

Key responsibilities & impact

Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment
Partner with key stakeholders in targeted accounts across Amgen’s rare disease therapeutic areas
Address operational and access challenges across health systems, specialty clinics, infusion centers, and sites of care
Grow the rare disease business in assigned accounts and market
Diagnose account-level barriers and execute targeted strategies
Strengthen clinic readiness and optimize buy-and-bill operations
Develop and execute account plans aligned with customer priorities
Build stakeholder maps and engage clinical, administrative, pharmacy, finance, procurement, infusion operations, and care coordination stakeholders
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews
Lead assigned account contracting opportunities and coordinate internal approvals
Address contracting, ordering, distribution, formulary, pathway, and product availability barriers
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues
Evaluate buy-and-bill workflows including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk
Improve reimbursement readiness, inventory practices, ordering processes, and patient financial navigation
Support site education, workflow improvements, referral handoffs, scheduling, infusion capacity, care coordination, and follow-up
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners
Provide field insights on customer needs, competition, reimbursement trends, and operational barriers
Monitor account performance and maintain account plans, affiliations, activity records, and opportunity documentation
Lead matrix planning and follow-through for priority account initiatives

Requirements

What you’ll need

Doctorate degree and 2 years of sales experience and/or related account management experience, or equivalent alternatives listed below
Master’s degree and 4 years of sales experience and/or related account management experience, or equivalent alternatives listed below
Bachelor’s degree and 6 years of sales experience and/or related account management experience, or equivalent alternatives listed below
Associate’s degree and 10 years of sales experience and/or related account management experience, or equivalent alternatives listed below
High School diploma/GED and 12 years of sales experience and/or related account management experience
Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care
Experience in rare disease, specialty therapeutics, biologics, infusion, or complex buy-and-bill environments
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations
Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care
Understanding of clinic operations and site-of-care decision drivers
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data
Executive communication, problem solving, and influence skills across clinical and administrative stakeholders
Ability to manage competing priorities, operate independently, and execute through cross-functional teams
Patient-centered, compliant approach to customer engagement and solution development
Approximately 40–60% travel within an assigned geography

Benefits

Comp & perks

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan for field sales representatives
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Career development opportunities
Work/life balance
Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals